Thanks dx, In response, no there has not been a liability order issued. That is a summons to a magistrates' court right? We do get his mail, there is nothing from the council unopened, we open it when it arrives because it doesn't really concern him as he doesn't have to pay. How much would you suggest paying the council? - The two outstanding months? And should we stay in contact with Buchanan Clark and Wells and inform them that this is what we intend to do? I want to be able to deal with the Council again though, can I force the retransferral of the account to them?

Hi everyone, I'm new here and looking for some advice. Recently I went to the council tax office in Glasgow to pay money that was owed to them. When I arrived I was informed that the account had been passed over to Buchanan Clark and Wells. This was the first time I had head this - there was no prior notification from Glasgow City Council. The woman at the desk told us we could not pay her for the account as it had been passed over. We have since received a letter from Buchanan Clark and Wells demanding payment for the entire year from April to April, this amounts to around £1200. They have also removed, as far as I can see, the 25% discount that we received from the Council tax on the basis that there was only one non-student in the property. While there were 2 monthly payments outstanding (the last payment we made was at the start of May) and I'm kicking myself for not having gone before to the office. It seems massively unfair that we have had the entire account passed on to debt collectors. This sum that they are demanding, therefore includes 10 months' worth of payment that we do not owe Glasgow City Council-as the bill runs to next April. I don't want to have to pay Buchanan Clark and Wells at all. I don't want to have to deal with them. I don't want to have to pay their 10% fee on top of the total sum especially when our 25% single adult discount has been reduced, and we would have to pay this 10% extra on the entire account including the 10 payments that are not outstanding. The issue is further complicated by the Council Tax account being in the name of one of my flatmates, as he is the main person on the lease. He is in out of the country at the moment so we can't, as we are not the named debtors, discuss this with Buchanan Clark and Wells without his permission. It was always stupid that he was the only name that the Council Tax would accept as the account holder - we tried to get this changed, he is a student so doesn't need to pay the Council Tax...but that's another story. I have seen a few posts on the forum about this delightful firm, so I hope some people know how to deal with them. Any advice on how to proceed with these people would be greatly appreciated. I am happy to provide further information if it is required. Many thanks.