I am the original poster of this thread. Due to the inordinate delays and ignoring the promises that the initial investigator (so called!) made to me during their selling, I finally lost my money altogether. They gave me back only a portion of the fee but that did not become the answer on my case. I made my decision to chose them only because they were projecting to me that they will do all investigation and whatever they told me about the debtor company was NOT true. These details were never passed to the account manger who totally did not bother about my case at all. DON'T BE FOOLED BY THEIR OF CLAIM OF DOING THE INVESTIGATION. IT WILL MISLEAD YOU COMPLETELY. If anyone from Daniel Silverman wants to refute my message, they can contact me and I can provide the details of the investigator/account manger, etc.

I have a bad experience with LA Fitness. I was a member of this club for a long time and they said they are going to refurbish the facilities at the local club. Nothing done to the shower rooms, Sauna was permanently closed for over 6 months. Water on the floors everywhere making the whole place looking totally filthy. They then increased their membership all of a sudden by sending a letter without me giving consent for the increase in membership. Spoke to the customer services. Asked for manager but no manager available to talk. Stay away from LA Fitness health clubs.

The MD wrote to me regarding my case and the issue is sorted now. I am happy to receive a response directly from the management.

I have now sent my details to the MD of DSL (with my file reference no.) in a private message. Let me wait and see what happens. My intention is certainly NOT to malign any business in this forum. Being a business man myself, i consider that as unfair. But at the same time, I don't want to suffer because of the negligence of a debt recovery company.

I would like to share my experience of dealing with this company called 'Daniel Silverman'. One of my debtor defaulted me for a debt over £10k and I approached this company (as a customer giving them 15% on the debt they recover for me) for debt recovery which is a worst decision I made. They took the case, charged me £800 for their services, did some investigation about the debtor but never passed any info to me. Infact, I did a lot of investigation on the debtor (including phone numbers, address) and pass which they ignored straight away. They just don’t hear to what the creditor says because their only aim is get as much money as possible from the customer who gives the case to them. The account manager just did not bother to answer any email, phone calls. Etc regardless of the number of times I called. Their website puts attractive information about the company’s policies and the complaint procedures. That is a big laughing stock as I made a complaint copying everyone in Daniel Silverman (including the account manager) company but my complaint has just been ignored and put in their bin. I am taking up the case with the Financial Ombudsman regarding the service provided by Daniel Silverman. The only reason I am writing here is that I did a lot of research on the debt recovery companies in the UK and decided finally on Daniel silverman to chase up my debtor. The only thing I have ended up with is the wasted time and being treated unfairly & ignored by Daniel Silverman as their customer. The only thing they are interested from their customers is money. If any one from Daniel Silverman objects to this post, I can give them my case reference number and they can check their company records about my case & my complaint.