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saferidges

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  1. Update: Santander have replied to me (my GE query must have been forwarded to them) and have basically rejected my claim outright. The issues they bring are as follows; Insurance was added on 26th October 2000 and therefore the FSA's decision is not relevant (fining the group for mis selling) They have advised and shown me my original documentation where i have signed for payment protection. They therefore claim that this was my decision. They also advise that i had 30 days after taking out the protection to cancel the protection - as I did not they see that i wasnt unhappy. I feel that they have missed the point entirely here. I was mis-sold PPI as i did not understand it was optional. It is only recently that I have discovered what has happened and cancelled the protection in addition to making this complaint. The credit agreement they have sent me shows my signature, it also clearly shows a 'star' scribbled on next to the signature box which is surely a prompt for me to sign. Can anyone advise what response I should give to this letter? Its angered me as it completely apportions blame to me in all matters. Missing the point that I was mis-sold this as an 18 year old who did not know better or to challenge what was being sold to me. If more information is needed please let me know. Thanks in advance
  2. Hi, i used the following as the text for my letter ################################################# I purchased Payment Protection and Personal Accident Cover on the above policy from you in November 2004 but now believe that I was mis-sold this policy for the following reasons; This is due to the fact that I was not given the correct information when the policy was sold to me, as ·Your salesperson implied that taking out the policy would assist my credit application. ·Your salesperson was very pushy in selling me the policy so that I felt I could not say no. ·Your salesperson did not tell me that the policy was optional and I have since realised that I have alternative insurance cover. ·Your salesperson did not give me full information on what the policy would and would not cover ·I am concerned the sales assistant that sold me the policy has no financial background and the policy was not sold in my best interests. Additionally, due to the fact that you have been fined by the FSA for failing to treat your customers fairly when selling Payment Protection Insurance and I do not believe that my policy was sold in my best interests. Unless you can satisfactorily justify to me that the policy was fair and reasonable I am requesting a full refund of all premiums, and subsequent interest on these payments, that I have paid to date. As I believe I have been deprived of this money I also expect 8% statutory interest, the amount a court would award, to be added to the premium paid. I look forward to a full and prompt response to this letter and for the matter to be concluded within eight weeks or I shall be contacting the Financial Ombudsman to investigate my complaint. Yours faithfully, ############################################################### Hope this helps
  3. Got a letter from HFC on Saturday informing me that they will be paying me the full premium with interest paid. In addition to this they offered the 8% on top of this which I would be due should this have gone to court. Have to say I am extremely surprised at how quickly this has been resolved, but I'm delighted at the outcome. Its taken under a week for it to get to this stage which i thought was unheard of. Thanks again for your advice and guidance. Using the templates from the site has, I think, benefitted me greatly. Once i get the money i'll be making a donation.
  4. Thanks again for your quick reply. I will do just that Thanks Saferidges
  5. Hi again. Well having done a lot of reading around my Beneficial Finance Issue I have been looking at all the statements in my 'little box of statements', and I have also come accross my River Island Store card statements and found that that has PPI on it as well, I didnt even know about that, so am certain some cretin in River Island just added that on when i took the card in store back in 2005! Would I be best served sending a letter to River Island or GE Money, since it is GE Money that I pay my monthly charges to? Or should I perhaps write seperately to both? I see GE money have been fined considerably so would assume this claim will end up with them? :? Once again, many thanks for your help Saferidges
  6. Afternoon, firstly thanks for this wonderful site. Its given me the confidence to ask some serious questions of the lenders I have dealt with and has made me determined to try and claim back some of the money I feel I was 'conned' out of. A few years ago I was very naive when it came to money and lending. Without really thinking I entered into a loan agreement with Beneficial Finance who really took me for a ride. The interest they charged was absolutely criminal, but on top of that the PPI and a personal accident plan were added which came to £893.88. I have a Personal Loan Agreement which shows Life and ASU. Life being £180, ASU being £407 and with interest of £305.89. There are two boxes which should be ticked but instead the Life box has an 's' in it and the ASU a 'y'. When i took out the loan this was explained to me as being part and parcel of the loan and something I had to enter into. I did not to my recollection tick any boxes and I fully believe this was pressed upon me without my understanding. It is only really with the Media coverage that I have understood that this may now be deemed illegal and I may be able to recover these fees? Can anyone advise if I would have a case and what my best course of action should be in the first instance? I have drafted up, using templates, a letter to them requesting a full repayment, is this wise as a starter? Thanks again for your time Saferidges
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