Hi we have just had our kitchen finally finished first after paying for it on the 02/02/2009.They started work on the 20/04/2009 without going in to much detail 3 firms of fitter's later and a catalouge of disaster's like ripping out most of the kitchen and starting again taking off all tiles they put on plus re-wiring after finding out that the wiring was ilegal and t much to mention well they finally finished on the 08/08/2009.As people will know even though it is finished it will never be right.We had a Installation's manager round yesterday to talk about how there compensation scheme works.Which is by odd's and sods like phone call's meal's paid for while inconvienianced by having know gas or electricity.There is also a payment for every week they go over what the job should have taken(our's should have taken 1 week) it took them 12 weeks.Does anyone know how much compensation they award for every week the job goes over.We will never ever go to B&Q again and i strongly advise that to anyone wanting to by a kitchen

I will keep this short for now we bought and paid for a kitchen from B&Q for nearly £8000 on the 2nd of February this year.The fitter's were supplied by B&Q the firm was called ALLTRADES NETWORK they started on the 20th of April after less than 2 weeks(they should have been finished with-in a week anyway)they were kicked off the job.In fact they know longer work for B&Q anyway we got intouch with the installation's Manager who organised a 2nd lot of fitter's (or should i say my wife did all the phoning) and they started at the end of April.At that point we went away for 2 weeks to our caravan and we were promised by the Installation's Manager that it would be complete on our return.Any we got back to what can only be discribed as a total B---S up we phoned the Installation's Manager again who came down 2 days later only for him to say he was lost for words at the state of the workmanship and could not apologies enough and would sort it out ASAP.My Mother-in-Law & Sister-in-Law both had kitchen's fitted by B&Q just before we had ours fitted and it was a realy good job.So we have asked for the same fitter's who are starting ours on the 29th of June basically they are going to start again with new units in places were they are damaged in some way,knocking off all the tiles.Probobly having to plaster again to which is going to make a mess.We are having a new sink,Hob & oven again as they are scratched we are just completely stressed out and wish we had never started this will be the 3rd lot of fitter's to try and install it by the time they hopfully finish it will have taken over 10 weeks.Does anyone know how there compensation works i have been told it works on a sliding scale.I would be gratefull if anyone know what my chances of compensation may be thankyou to anyone listening to me rant

I will keep this short for now we bought and paid for a kitchen from B&Q for nearly £8000 on the 2nd February this year.The fitter's were supplied by B&Q to the firm was called ALLTRADES they started on the 20th of April after less than 2 weeks they was kicked of the job.Infact they no longer work for B&Q anyway we got intouch with the Installation's Manager who organised the second lot of fitter's who started at the end of April we went away to our caravan for 2 weeks and was promised it would be complete on our return.Anyway we got back to what can only be discribed as a total B---s up.We phoned the Installation's manager again who came down 2 days later only for him to say he was lost for words at the state of the workmanship and could not appologies enough and would sort it out ASAP.My mother-in-law and sister-in-Law hjad a B&Q Kitchen fitted just before us and it was a realy good job.So we have asked to have the same fitter's who are starting on the 29th June basically they are going to start again with new units in places knocking off all the tiles which will make a mess we are just completly stressed out we wish we had never started.What do you think of our chances of recieving compensation i will not settle for peanuts off them