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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

jolie

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  1. jolie
    Hi - I bought a camera from Jessops.com in January, costing £108. When it arrived it had a dint and they agreed to refund as the model was discontinued. It was collected (I have the receipt), but I have tried everything to get the refund - emailing, phoning and have even written to the Chief Exec without any response. What can I do next? Many Thanks

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