well hats off to supanet :Dthey cancelled said i had £11.99 outstanding which hasbeen took out of my bank account..i have looked online at my bank account and cant prove that they did nt give me two mths at half price so while they cancelled they still have bad customer service :rolleyes:thanks for you help

oh dear i have the same problem with them ,i cancelled dial up and they told me i would be charged untill march next year .they said i verbally agreed in a telephone call with them ..i do not recall it they rang me to ask how the service was a few months ago ..i said it was fine so they said well for being a loyal customer we will give you 2 mths half price may and june it didnt happen ,so i rang them they said they had no record of the call ,now they said ive had the half price 2 mths but my bank statment says different ,is a verbal agreement binding ,i know i didnt make one.

hi can anyone tell me if bank of ireland has stopped their charges?? i ask because about the 3rd week in june i should have but never received a letter to tell me when charges were going to be put on should have been end of june it usually amounts to about £34 there has been no charges taken from my account ??

:-| hi there i am a single sahm mum of 3 i get my benefits paid into the bank of ireland i also get dla for my son and it gets paid into my account bank of ireland charges me aprox £30 every 3 mths which is a lot to me this is for each time i use my card or pay a direct debit i think it is unfair but what can i do about it my friend has an account with the ulster bank and gets charged nothing but to cahnge everything would be a lot of hassle can anyone advise thanks