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  1. i bought a nintendo dsi from this company, placed the order on the 1st december...order arrived on 4th december, from america...no problems..ho hassles, even spoke to customer services and they confirmed my order. I was sent a tracking number to track its process, paid by debit card not credit card, didnt pay any extra shipping charges was free postage, even got an extra fiver off with a discount code!!
  2. oh and another silly thing theyve done...on a letter dated 19th june arrears £547, on the letter dated the 25th june it says arrears NIL and on the letter hand shoved throu my letter box today (29th) says arrears £1676.80 and both letters came from the same office..does one hand not know what the other is doing ?!
  3. just a quickie, recieved the letter from welcome finance on 26th saying theyd taken my phone numbers off their list....and low and behold i got them knocking on my door tonight.....only 3 days after recieving their letter...do the blighters not give you time to write a reply! didnt answer the door but she stuck a letter through my letter box saying a representative called this pm to discuss my account...did i agree to an appointment???! no i flaming dint so if they charge me for a house call they can go swivel
  4. as soon as i recieve it ill scan and post it, i dont understand the option fee or the acceptance fee, never knew i had to pay an acceptance fee. welcome have 12 days to respond to sar.
  5. the figures for M are so faint i cant even see them on the photcopy i have, total prices for insurance N is nil, total cash price M+N £5,250.00 like i said the photcopy i have from welcome is so bad , im waiting for the sar request to come back, id be intrested to see if the agreements are different.
  6. the payment amount is on the agreemment, 48 x £167.68
  7. dont have any ppi's etc, refused to take them out. we are paying £167.68 per month to welcome.
  8. ok heres a copy of my agreement for car finance with welcome, hope ive done it right, not used photobucket before. the copy isnt very good im afraid as ive only got a photcopy of the agreement myself...which i think is odd. Pictures by Florence77 - Photobucket fingers crossed its worked
  9. i havent recieved the responses to the sar yet and i certainely wont be signing a new agreement not knowing what i know now. it is very surpising that they are trying to be helpful and i dont believe them for a second..i shall respond to their letter as they are asking for new direct debit details which they definately not having! i will scan my agreements and get them posted asap.
  10. quick update: have recieved a letter from Welcome today....recorded delivery believe it or not! saying thanks for the letter (the harrassment one) and they have now removed ALl phone numbers from the system and that will contact me only by letter now, they also asked me to call them to talk about reducing my mothly payments if i am experiencing difficulties...since when did welcome become so helpful???!! i wonder..it is all a masquerade? will keep you posted
  11. I didnt think they were allowed to restart dd's without sending a new dd mandate for you to sign? maybe its worth googling to see what the laws are on this....somthing else you could kick welcome finance with:D
  12. thanks for the replies. have already sent the harrassment letter,recoreded delivery ,on friday so they should have it by tomorrow, ill check for signature online and print it off and add to my file...which is mounting up nicely! i have all the reciepts for EVERYTHING we've paid out for on the car, we even had a quote done for the respray of the bumoer they bodged up, they sprayed it the wrong colour! Renault quoted £500 to redo the bumper....a copy was sent to welcome for this and they said they know nothing about it...as per usual! I shall await replies to the letters ive sent.
  13. is this why some (6) directors are at the moment suspended and under investigations because theyre so smart and one wf member got sacked for embezzling money to feed their crack habit...yeah dead smart people work for welcome
  14. ok..lemme start at the beginning. april 2008 got car finance from the dreaded welcome after contacting a car dealership who specialised in bad credit finance, chose our car, a 53 plate renault laguna, after only looking at pictures emailed to us ( daft i know but it was over 250 miles away) and speaking to the salesman. finance was arranged by welcome for £5,000 over 48 months(£167.68 p/m)(total payable £8298.40) went in their local office to me in Exeter and signed the paperwork and traveled to a sister garage in Bath to collect the car, on arrival the garage didnt know who we were, knew
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