I don't have any paperwork, and reference number, and bloody Duran Duran is driving me mental!

Trouble is, I still don't have any paperwork or a reference number!

It's all so frustrating. There is no help out there for any of us mugs. I fuming. I just don't know what else I can do. There is no way now, even if I did get any paperwork through from them, that I would give them my bank details as they'd shaft me again no doubt. I am sick of being ripped off. I am gutted!

Has your bank been ableto help you at all?

Guess what? I have been shafted too. Found out today that I have had £99.99 taken out of my account, after being told repeatedly that no admin fee would be taken without notification, and without any paper work being signed, and that this was merely to check my ID. I have been duped. I am normally so astute! I have contacted my bank and had to cancel my cards. They are in the process off trying to get my money refunded. I am not hopeful. This is £100 I desperately cannot afford to lose. There needs to be a better system when dealing with these b*****ds!