A Freeman
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Carphone Warehouse - Upgrade Lie
A Freeman replied to A Freeman's topic in Telecoms - mobile or fixed
I hope one day I will gain enough knowledge to help others:) -
Apologise if similar questions have been asked before by other members. I've searched the forum but didn't find anything. My brother-in-low used to share the rented flat with me. He moved out a year ago but didn't inform his banks, school...etc about changing address. He told me that he didn't trust the other tenants at the new address, they may steal his letters. Now I know it's just a lie because letters from debt collectors started arriving 8 months ago and two guys from court came to look for him the other day. I return all the letters from debt collectors back to sender but keep the important ones, like letters/statements from his banks and school then give to him whenever we meet. After joining CAG forum and read some threads, I start wondering...I might be doing something stupid and wrong...? Questions 1. Am I breaking any law, by letting him continue use my address? 2. I told the guys from court that my brother-in-low had moved and I didn't know his new address. The second part was a lie. Will I get into trouble for lying to them, when they finilly got him? I am pretty sure he would do and say anything to save his own a****. 3. What shall I do, report him to the authorities? A bit more background information: only my name is on the tenancy agreement, my brother-in-law paid rent to me. The landlord doesn't know he used to live in the flat. I know I shouldn't do that but I needed the cash to pay the bills and, you can't choose your relatives... Thanks for reading. Any input appreciated.
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Carphone Warehouse - Upgrade Lie
A Freeman replied to A Freeman's topic in Telecoms - mobile or fixed
Thanks!! CPW has offered a very cheap tariff which I agreed to take. If I refuse it and go on to cancel the upgrade deal then I have to go back to the old tariff which is quite expensive. alfa1_steve, thank you again for the input. -
Carphone Warehouse - Upgrade Lie
A Freeman replied to A Freeman's topic in Telecoms - mobile or fixed
Hi alfa1_steve Thanks for your reply. I did the upgrade over the phone that is why I do not want to complain, because I have no evidence that the rep made such a offer(automatic cashback). Or are you saying I can make a formal complaint even without any evidence? -
I did a mobile contract upgrade with CPW 10 days ago. The new contract is 18 months with 11 months free rental. The rep, a Mr James Singleton, told me the cashback would be automatically paid to my bank account, that was why I finally agreed to take the offer because I do not like redemptions. He also said he would send me the contract and details of the offer by post the next day. I waited and waited but nothing has arrived. So I called CPW today, a rep told me I will receive the contract and everything else next month and...the offer is via redemption:-x they do not do automatic cashback:x I will have to send the bills to them every few months:-x. I decide not to complain to CPW because I can not prove that Mr James Singleton did offer me the automatic cashback, that would be my word against his... Just be careful when you upgrade your contract over the phone. They will do everything, including lying, to get your money.
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