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Wamdue

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  1. I suppose so! I've just seen a lot of hate on the other threads on this board towards the people dealing with their complaints and people puposely wanting to cause grief to the employees rather than hit the company where it hurts. I will be getting back what is rightfully mine, I just don't want to hurt anyone whilst doing it
  2. Hey all Halfway through claiming a few charges back through Nationwide at the moment and they've said if I go to court they'll close my account. Which is fair enough, they exercise the right to do that (yes I actually read the T&C). The trouble is when phoning them up and talking to them, I always get some nice young lady on the phone who isn't overly sure of what's going on because the legal notice about the banks charging too much is fairly recent. A lot of them sympathise with my situation and end up stating that they're just enforcing company policy and if they go against it it's their job on the line. Again, fair enough, but I'm angry and want to vent my feelings at the company for their policies, without shouting at some poor lass in the call centre who's just doing a job for minimum wage. It's not her fault, but don't know how else to get my point across, even if I write a letter there's a poor person at the end stressing about me and my "complaint".
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