Hi, I've been living in a new build flat for the past two years. When I bought it and moved in, my gas was supplied by EDF. I moved to nPower shortly afterwards as I had (previously) been happy with them. Everything was going smoothly until I'd signed the contract and they'd taken the first month's DD: they mysteriously decided that the address I'd provided was wrong and helpfully changed it for me. I rang nPower and they said that because the address on their system was wrong they'd have to cancel the account and start again. So the DD was cancelled and then... nothing. Until I received a letter saying that they'd had difficulties with my account and were sending me back to EDF. Except that EDF apparently didn't want me as I got another letter a month or so later from nPower asking me to call them. So skipping to a few months ago: nPower were still refusing to acknowledge that I live here and started sending bills addressed to a fictional couple (we'll call them the Jones). I duly sent these letters addressed to the Jones back unopened, along with the ones from Richburns, with 'not at this address' on the back. I then started calling nPower as I now had a name to look the account up with. Today, Richburns rocked up (I just happened to be at home) to say they were going to seek a warrant to switch my account over to a pre-pay so I rang them (they won't speak to me - I need to call nPower) and then nPower (again). Although today I seem to have had success (presumably because I've called during the day rather than in the evenings when they just want to go home). So the situation now is that nPower have lost my contract, so they can't prove that I signed up with them, but given the dates I gave them match up with the dates on the account, they're decided that the account is mine (and not the Jones') and are going to switch it over into my name and make me pay my debt. They can't call off Richburns until I have a payment plan in place but they can't put that in place until the account is in my name (which will take approx. two months). So questions: - given they've lost the contract/my details, is it legal for them to just switch the account/debt over to my name? - what can I do to get rid of Richburns? Although nPower have 'assured' me that because the debt isn't in my name nothing will happen, I'm concerned about credit ratings, them bashing the door down whilst I'm at work, etc. Thanks in advance.