Ahh, have just looked up this website and they seem to be a different DCA, I'm dealing with ARC Europe based in Weybridge, Surrey. Phew, that's a bit of a relief....so far

Am starting to not like the sound of this crowd.

Thanks, will do, just need to get printer up and running first!

Hi, The letters were from ARC Europe (DCA), as my printer had packed up I emailed them on the email address given on their first letter (interestingly it wasn't on the second) Had a reply this morning from this, seeming, solicitor LLB (Hons) after her name. However, her email addy is xxxx @ arc europdotcodotuk.

Hello both! Thanks for your replies. I haven't heard a thing from Egg, the lady who penned the above email seems to think that they've written to me. An interesting point about as agents it's not their decision to take me to court, this particular lady purports to have an LLB (Hons), I was surprised that my email to their collections department was responded to by someone like her. I'm not trying to wriggle out of paying but, I do want some respect and to be shown that they have been authorised to collect on the account. As it stands, they couldn't take me to court, could they?

Hi Rebel, Replied to them via email as my printer has packed up and received this in reply. Your advice would be much appreciated. Please note that ARC (Europe) Ltd is a debt collection “agent”, acting in good faith on the instructions received from a “disclosed” principal, namely Egg Banking Plc. We are therefore authorised to write to you in connection with the above matter and to instruct Solicitors in contemplation of Court Proceedings where we consider it appropriate to do so. Please note that there has been no “assignment” of the debt from Egg Banking Plc to ARC (Europe) Ltd. We are instructed that our client has sent you a letter confirming our instructions in this matter. If you have not received this letter yet you should receive this shortly. We await your reply to our letter 9 February 2011.

Hi Rebel11, Thanks for your quick reply! I thought as much but, wanted to double check before finding myself in deep with their 'solicitors'. These people really get on my nerves, am tempted to send them a letter demanding that they pay me £5K, if it works for them, maybe it'll work for me

Hi all, I've had a debt, which I was paying, moved from one DCA to another. I have requested from the new DCA a letter of assignment, however, all they have sent me is a letter saying that they can't hold my account without an arrangement to pay. Therefore, they want an SOA and an arrangement otherwise they say they'll pass this back to their solicitors. Can they do this without providing a notice of assignment? Many Thanks.

Thanks to you both for your replies. I see what you're saying Deb, however, as I disputed the a/c with Allied and since then have never received a Notice of Assignment, a 'Hello we're...' letter, also the fact that they make no mention of Natwest being the original creditor means that they could be any cowboy outfit trying to extort money. It is only the fact that I read these boards that I know who they are. In short, my 'I haven't got a clue who they are or what they're talking about, the last thing I was told was to send no money yadda yadda yadda' (in court) won't fly eh? Damn it, I hate these people!

Hi All, Could do with a bit of advice! To cut a long story short, I have been chased by numerous DCAs concerning a Natwest credit card, the last activity on the account being September 2004. Way back in the mists of time I CCA'd Allied Credit International, when it was their turn with this account, the upshot of that was that they wrote to me saying they had closed the account and not to send any money. Eventually, Rockwell got it, threatened all sorts and I steadfastly ignored them. Now it's Fenton Cooper's turn. To be honest, I simply don't have the inclination to deal with them. They have never sent any notices of assignment, no letters to say it's being passed on, their letters don't even make any reference to Natwest...Inly Triumph recoveries, Phoenix, Tessera etc.etc. My question is, should they take me to court, is it defence enough to produce my last correspondence from Allied and say that none of the ensuing DCAs have abided by the OFT guidelines? Or must I go down the CCA road again? Thanks in advance for your time.

Hello all, Am new to posting, but have been browsing for quite a while and found you all to be a mine of information! So hopefully you can advise me on my next step. I have submitted my preliminary letter to Abbey detailing the charges that I'd like repaid (taken since 2002) which amount to £3.5k, and the amount of interest @ 8% which works out to circa £1k. I no longer use this account, however, there is an overdraft in debit to the tune of £1,400, taking this in account, I also wrote a separate letter to say that I regard this overdraft as existing entirely because of their charges so forms part of my dispute. In order to cover my back, I have made them an offer of £50 per month to reduce the deficit, requested they freeze further charges and interest, and that I would be offsetting any refund against the outstanding O/D. Today I have received their standard response letter concerning they consider the charges fair and legal, and that they and 6 other banks.......etc.etc. Depending on where you look it seems to vary as to how people are responding to this at present, do I now press ahead and threaten the court route or is it a waste of time at the moment? I have been considering a 'without prejudice' letter offering them a 25% reduction if they settle with me now. Anyway, your collective wisdom on how best to proceed would be really helpful.