hanjay
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please help!! advice needed about credit agreement with BT
hanjay replied to hanjay's topic in General Consumer Issues
Advertising with BT: the company i work for have a credit agreement with BT that we were told we could cancel our contract as long as we gave 40 days notice before publication deadlines. We did this and they wrote back saying its too late and have now been charged anyway, but they have also not stopped further publications that we had mentioned in the letter and have now got a huge bill from a debt collection agency. They are saying there was no mention of the 40 days and all the contract says is we can cancel by written notice but there may may be a charge in addition to the right of cancellation under the CCA1974. Where do we stand with this and how can a little family run company like ourselves argue back against a huge company like BT. Any advice and suggestions will be greatly received. :-| -
Advertising with BT: the company i work for have a credit agreement with BT that we were told we could cancel our contract as long as we gave 40 days notice before publication deadlines. We did this and they wrote back saying its too late and have now been charged anyway, but they have also not stopped further publications that we had mentioned in the letter and have now got a huge bill from a debt collection agency. They are saying there was no mention of the 40 days and all the contract says is we can cancel by written notice but there may may be a charge in addition to the right of cancellation under the CCA1974. Where do we stand with this and how can a little family run company like ourselves argue back against a huge company like BT. Any advice and suggestions will be greatly received. :-|
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