Help with Halifax overdraft and it's fees please **WON bcobs?** in Halifax Bank and Bank of Scotland Posted September 24, 2013 consolidate what PENALTY charges - NO!! dx, surely Mr. Bean doesn't have penalty charges? I thought the £90 per month he is talking about are the Halifax fees, authorised overdraft over £3000 at £3 per day. Therefore a BCOBS complaint would be pointless. hmmm, unsure of where I stand really. The loan still has quite a while to go, about a year and a half off the top of my head so that's a no go really. I also thought about another loan to consolidate but they told me that I would no longer be offered any lending until the loan is payed off. I haven't been into a branch though, that was only over the phone. The same person also told me that he had added a note to my account so no one would offer me any further lending options. However, that would be ideal for me. I would happily agree to that as it would keep everything under one roof and I could sleep at night. I have had no missed payments or anything like that as I mentioned above but they seem reluctant to let me consolidate to a personal loan. As for switching banks, it is definitely something I want to do very soon. However, again I am unsure of how easy it is to do so but that's another job for another day and one that I should be able to complete myself fairly easily. I'm also wary of what might happen to the overdraft once i switch banks Unfortunately the front line monkeys have no more authority than to go "click, click, computer says NO!" That is why I suggested you should try going into a branch and ask to speak to a higher level manager (you do need to get past the first level monkeys there as well). You don't say what the original term on the loan was, so it's difficult to say roughly how much would be outstanding, however note that you would want to borrow over £6000, as that is the threshold at which the far more favourable APR kicks in. As for the comment about adding a note to your account so no-one else would offer you any further lending options, well I think that is outrageous. Especially if that was a front line telephone customer service agent. Slightly different if you had been transferred through to a member of the underwriting team, but it seems that the days when that could happen have passed with the Halifax.