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NN4

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About NN4

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  1. Yesterday I wrote to GE to claim back the unfair charges levied against me for 2 accounts which I paid off in 2011. The claim amounts to close on £10,000. I'm not expecting any joy from them so will issue the court papers when the 14 days have lapsed. I will post progress. NN4
  2. Thank you both for responses. I have done the spreadsheet so have my figures correct. Will send the letter off to them today. If I don't get the desired response I will go to the next step of court proceedings.NN4
  3. I have the letter ready to send to GE for refund of unfair charges but don't know who to addresses to. If anybody has sent such a letter please could you tell me who to address it to. I cleared my 2 loans with GE last year. I have since had all my statements sent to me and am appalled at the charges they have added to the loans even to the extent where I have been charged £40 for them to open and close my account on more than one occassion, don't know whey they would do that and I was unaware. Appreciate any help. Regards NN4
  4. Janus - I have not seen a copy of their complaints procedure so I don't know. I just sent the letter as I was so fed up with them. I do know that when speaking to them they refer to the FSA. Jacqui_o - 2nd and 3rd lending are governed by the terms and conditions set out in the loan agreements attached to them. The 1st charge will be the primary lender (the one who gave you the mortgage to purchase the property in the first place) and will have first call. If the 2nd charge holder repossessed the property then all liabilities to the 1st charge holder would have to be paid first. If th
  5. Here is the letter of complaint I wrote. I think it may be useful to some. I write with regard to your review of my accounts and the fact that you have, without notice or negotiation, increased the monthly payments on these accounts in order to cover charges you are levying on the account. In fact on one account, you have increased the payments twice within a period of 3 months. I have spoken with your litigation department on several occasions to inform them that I cannot currently afford to pay the proposed increased monthly installments and an amount off the arrears at the
  6. Janus and others I am sorry for not posting sooner I have been looking a seriously ill close relative and no access to internet. However I can post update now. I went to my local community law office and saw a very good solicitor who kindly came to court with me for my repossession order. Please see the word attachment which is an update on the outcome of the court case and my letter of complaint to GE and my phone calls to the OFT. I very much hope it helps. NN4 Update doc..doc
  7. I took out a loan in the same year and the broker was Promise Finance which is based in Birmigham. I am trying to get paperwork from this broker as they didn't recommend anybody else, just IGroup which I should have picked up on at the time.
  8. I am in the same boat Jacqui O and am trying to find the FSA Regulation they told me they were acting by giving them the right to do this. Am hoping for a further response from the FSA as have queried this with them. Will post any response.
  9. Janus Links would be useful. Hope the key board dries out soon!
  10. I had a conversation with someone at GE on Sunday who called me because I have not being paying the extra £55 on my account towards the charges that they have told me I must pay. I informed this caller that I was not in a position to make such a large extra payment on top of the £40 I had offered to pay off the £700 arrears. Was told that I didn't have a choice and that new Regulation set down by the FSA allows GE to recover charges in a reasonable amount of time during the course of the loan whether I or any other GE customer could afford it or not it would seem. I told h
  11. Mkb, thank you for your good wishes. Ell-enn, thank you for the help and advice. The outcome of the hearing was a suspended repossession order. GE wanted an extra £80 per month for the arreas but I proved that it was too much for me to afford and it was lowered to £40. I did not have a copy of the statement that a paralegal had sworn on behalf of GE but was given a copy at the hearing and 15 mins to read it. There were 2 points in the statement which were not factual that I raised and they had also failed to put the new payment date in the statment and court papers. I actually changed the paym
  12. Mkb, thank you for your good wishes. Ell-enn, thank you for the help and advice. The outcome of the hearing was a suspended repossession order. GE wanted an extra £80 per month for the arreas but I proved that it was too much for me to afford and it was lowered to £40. I did not have a copy of the statement that a paralegal had sworn on behalf of GE but was given a copy at the hearing and 15 mins to read it. There were 2 points in the statement which were not factual that I raised and they had also failed to put the new payment date in the statment and court papers.
  13. Tomtubby. I promised that I would post back once I had heard from Equita with a breakdown of charges and I have now received this and guess what? my bill has miraculously shrunk. The opening balance was orginally according to Equita £586 but the breakdown shows the opening balance as £426 which is made up of £384 Council Tax arrears plus £24 plus £18. It then goes on to list the payments I have made and the outstanding balance. So the £160 levy charge you said you thought they had added even though no goods were levied was correct. Outrageous behaviour.
  14. Yes I will post back here as soon as I have had their response which they assure me will be within the next couple of days. Thanks to you all for your advice and support.
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