Hello, I have just found this website. We just decided today to go to court with our exlandord( agency) We moved out on 11 February and they still hold back our deposit. Yesterday I went to Citizen Advice to ask what to do. Today, we went to our agency where they told they had not protected our deposit in any way and plus threated us to take us to the court for illegal subletting.(we used to live in the house before, just at that time, we just rented a room, now the whole house) First they said they want to deduct £350, when we asked them about the scheme,it was £250 and finally when they threated us, it went down to £100. We have not accepted any offer. They want to pay for those things which were not in the house or was broken because of the ageing. I have never done this before but they were so rude, if even they offer the full deposit back, we would take them to the court. Is there any useful advice what to do?

Hello, I have just found this website. We just decided today to go to court with our exlandord( agency) We moved out on 11 February and they still hold back our deposit. Yesterday I went to Citizen Advice to ask what to do. Today, we went to our agency where they told they had not protected our deposit in any way and plus threated us to take us to the court for illegal subletting.(we used to live in the house before, just at that time, we just rented a room, now the whole house) First they said they want to deduct £350, when we asked them about the scheme,it was £250 and finally when they threated us, it went down to £100. We have not accepted any offer. They want to pay for those things which were not in the house or was broken because of the ageing. I have never done this before but they were so rude, if even they offer the full deposit back, we would take them to the court. Is there any useful advice what to do?