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Debbielou

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  1. Thanks for all of your advice. I agree with you zippygbr that the ambulance and medical admissions unit are my closes allies. I have seen my mother's medical notes in the hospital which testify to the serious condition she was in when he was admitted. As far as I know the nursing home is funded by the PCT which is a recent venture in a bid to improve intermediate health care services. When I have made a decision on how to proceed I will update you. Many thanks for all your help
  2. I have been provided with a patient consent form by the Local Primary Care Trust for my mother to sign enabling me to act as complainant on her behalf as well as the release of any relevant medical information necessary in investigating the complaint.
  3. My 86 year old mother broke her hip in August this year and received a partial hip replacement to repair the damage. This was a success and 3 weeks later she was discharged from hospital to a nursing home with a recently opened rehabilitation unit. On many ocasions I visited and there was no water in her room and I brought this to the attention of the nursing staff there. Morning medication was being administered around lunchtime - this consisted of pain relief very necessary to help my mother mobilise. I have many other minor complaints that I won't go into. After she had been there about a month she became very ill. I went immediately to the home to be told that the doctor had been called. He arrived about 4 hours later - and did not conduct a physical examination (no blood pressure, no heart/pulse) although he listened to her chest. My mother at this time was extremely confused which was not normal for her, she was unable to stand when 2 days previously she had been walking with the aid of a zimmer frame the length and breadth of the corridors and she was unable to feed herself and was continually falling asleep. The doctor stated that all her vital signs were normal and that all she needed was more fluid - I stayed with her for around 9 hours that day in a bid to try and get her to drink fluids. He also ordered blood tests to check kidney function. The next day my mother continued much the same and I spent the whole day by her side. The doctor visited again late that afternoon. Results of the blood tests revealed that her one and only kidney was not working adequately. He again failed to do a proper physical examination eg. no pulse, listen to heart, blood pressure etc. He said that we had to get her to drink 2 litres of fluid over the next 24 hours. When I said that given her current mental status that this was impossible. He then decided to admit her to hospital and ordered a non emergency ambulance which took 4 hours to arrive. The paramedics on connecting her to monitors in the ambulance found that her blood pressure was extremely low with a very slow and irregular heart beat which meant that she was rushed with urgency to hospital with blue lights and sirens on. On arrival at the hospital I accessed the letter of referral by the doctor who had visited her earlier that day and on it there was a blood pressure reading which was within the normal range. I queried where this blood pressure reading had come from with the staff at the nursing home the next day and the nurse in charge stated that her blood pressure was being monitored on a four hourly basis - something that is totally untrue as I was with her for 9 and 10 hours over a two day period and no-one checked her blood pressure at all. At the hospital my mother was diagnosed with acute renal failure with very high potassium levels which could have had fatal consequences. Thanks to the hospital staff she is now recovering although may never be able to return home because of the shock and stress to her system which has taken its toll on her as well as nearly 3 weeks of immobility whilst in hospital. I would welcome your comments on how to proceed in this case as I personally think that the doctor attending to her should have admitted her far sooner than he did and the staff at the home should have been monitoring her vital signs more closely. I have writted a letter of complaint although this has not been sent as yet as I am a little afraid of the come back on this as the letter quite clearly acuses the doctor and to a lesser extent the nursing staff of clinical negligence. I would welcome any advice that you could give me on this matter. Many thanks in anticipatin of your replies.
  4. Hi I would just like to offer a few words of support and encouragement to those affected by private parking companies issuing parking charge notices. I was a victim of Excel earlier this year when I was issued with a parking charge notice for having turned my car around in an Excel car park in Wakefield. I used this forum for advice which was to ignore the letters, which I did. I received all in all about six letters at 2 weekly intervals threatening me with court action and threats of escalating costs. I ignored these letters and so far it's over four months since I last heard from them. My advice to everyone affected by these 'gangsters' is to stand up to them and don't allow them to bully and harrass you into paying under any circumstances. Best wishes
  5. Thanks for your reply. When I received their first letter informing me of the penalty notice it frightened me to death and also made me very angry. However, I no longer feel afraid and in fact I feel empowered and will follow it through to the end and if that means court action then so be it.
  6. Hi also live in Wakefield and at the moment I have an issue with Excel parking but with the car park on George Street where I was issued with a £60 penalty notice for literally turning my car round in this car park. I have not paid the penalty, nor do I intend to and would prefer to go to court if necessary. Wakefield at the moment seems to be over run with Excel car parks - Providence Street, opposite Unity Hall and a new one down on Ings Road as well as the retail park. The Wakefield Express frequently has articles about Excel's parking victims. I for one will never use one of these ever again.
  7. I have just received my 4th letter from Excel Parking for a penalty notice issued in February this year when I used their car park to turn my car round in. I have followed the advice given on this forum and have ignored their correspondence. They are now demanding £100 stating that this is their final demand notice and failure to pay will result in court action - are they bluffing or do I have anything to worry about. Thanks in anticipation of your replies
  8. Yes if the car park were full you would have to enter it to find this out which I agree would be an excellent defense. Also in order to read the notices with the contract information, you would also have to enter the car park as there are double yellow lines outside on all sides and you would also need a magnifiying glass to read them as the print is so small.
  9. That´s not strictly true as I did accept the advice previously given and I have read and thoroughly digested all information given and I am very grateful for all the advice. I did choose to reply to their letter but did not mention who the driver was on the date in question as advised in this forum, I have no intention of replying to any more. The reassurance and support given on this forum is invaluable when faced with problems like this particularly to people who have never been on the wrong side of the law and find such things stressful and intimidating to say the least and that is the reason why I am requesting further advice/support.
  10. About 10 days ago I posted a thread requesting advise after been issued with a parking charge notice for £60 from Excel Parking in the George Street Wakefield after literally turning my car around in this car park. After taking the valuable advice from members of this forum I replied to the letter and acknowledged that I was the registered keeper of the vehicle but I was unable to tell them who the driver was on that particular date. I have promptly received a reply to this letter the main points being: Car park is managed via ANPR cameras which work in conjunction with the pay and display machines. Any vehicle entering the car park is required to purchase and display a valid P& D ticket. On the day in question the driver of the vehicle was parked in contravention of the Terms & conditions. Since the vehicle entered the car park and by association was entered into a contract with the company and a Parking Charge Notice was issued as the vehicle was parked in contravention of the regulations of this site and therefore will pursue settlement until settlement is reached. The parking charge notice is recoverable in Contract Law. It stated that they are not requesting a claim for damages, simply requesting a charge be paid for breaching the terms and conditions in a car park on private land. Parking Charge notices are not issues on this car park as it features a camera operated monitoring system taking photographs of vehicles entering and exiting the car park, not of the driver of the vehicle. That if this parking charge notice is not paid by 21 April it will then be £100 and failure to comply will result in court proceedings being issued. Please advise what I should do regarding this letter as I'm normally a law abiding citizen - however it goes against my priniciples to pay a fine for a service that I have never received. Thanks in anticipation of your replies.
  11. Has anyone got information or advice on Ticketshield where for a a fee of £37.50 the company deals with all letters of harassment in relation to private parking tickets.
  12. Many thanks for your advice - I have to agree with you on every count - I suppose I just wanted to make a stance but as you say all they are interested in is the money
  13. I posted a thread yesterday about having received a parking charge notice for turning round in an Excel car park and I have been very pleased with all the advice given. Could someone give me some advice regarding the letter that I intend to send in response to this charge. I know I am incriminating myself with this letter - but its the truth about what happened (I'm probably too honest for my own good). However I would welcome any advice that can be given. Thanks - here it is Further to your letter dated 26/03/2009 I understand that you have obtained my details from the DVLA and I acknowledge that I am the registered keeper of the vehicle in question. However, I deny the use of any parking space in the Excel car park on George Street, Wakefield, between 13:15 and 13:32 on 28/02/2009 as alleged and as such I have not caused any loss of revenue to Excel Parking Ltd. as implied by this Parking Charge Notice. I do admit to entering the car park in question with the sole objective of turning around - that is changing direction (something I have done on numerous occasions in the past) and in view of the fact that there are no notices to the effect of prohibiting such actions then I feel that your claim of £60 is totally unjustified. Unless you are able to provide more substantial evidence to corroborate your claim against me, - that is other than the 2 photographs which show me entering and exiting this car park then I shall be unable to assist you further in this matter and I restate my denial of this claim and will defend my actions in court should it become necessary.
  14. I actually repeated the action on Thursday and I have done it on a weekly basis for quite a long time - so it wouldn´t surprise me if I get another parking charge.
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