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jimhook_uk1

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About jimhook_uk1

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  1. jimhook_uk1

    Egg CCA

    UPDATE Egg sent me a letter to verify my identity very close to the deadline (which actually passed but the first recorded delivery never arrived) of my Special Delivery CCA request. I will send them a copy of a utility bill and remind them that their time is up in the same letter.
  2. It seems my CCA request to Citi has been ignored - would you suggest an "Account in Dispute " letter next?
  3. Probably time to cancel your DD to get their attention?
  4. OK - got my car back today after they'd changed the transmission fluid and filter. The droning noise has now gone so clearly that was the problem not engine mounts. So IMO the engine mounts was unnecessary work and I plan to write to the service manager and request a refund for the unnecessary work - does anyone have any experience of this type of complaint? What would be the right way to go about it? Thanks in advance.
  5. They actually had it for 3 days and had to take the engine out (V12) and to be honest the more I think about the less happy I am so my plan is: Let them fix the transmission next week and then claim a refund for the engine mount replacement - cost of flushing the transmission and changing the filter. I paid to have the drone fixed not a trial and error exercise! How does that sound?
  6. The dealer charges £85/hour/spanner monkey; I have inspected the engine mounts and they did need replacing but they were not the cause of the droning engine. The technician reckons this is usually remedied by flushing the transmission fluid and changing the transmission filter, which they've agreed to do gratis. Hopefully that fixes the issue!
  7. It's a Mercedes (Money-pit) Benz, they charged £455 labour and the rest is parts. I'm going back this morning to sort it out. If they misdiagnose a fault can I claim this money back which I spent on them not fixing my problem?
  8. Hi, I bought this car 12 months ago on HP (agreement attached) when times were a little better. I'm finding it a bit of a burden now and wishing I'd never bought it in the first place. I'd dearly love to just give it back to BoS but I'm not sure what the implications are for me if I do this. Can somebody please comment on what my options might be with this? I signed this agreement but I've never had a countersigned copy back from BoS. Thanks in advance. SKMBT_C25009033107210_0001.zip
  9. I have been having this droning noise coming from my car engine and the dealer said it was split rubber on an engine mount. So I bit the bullet and said please fix it. I got the car back yesterday at a cost of £940 and the car is still making the same noise!!!!! Before I picked it up the service guy rang me and said "there is still a slight droning noise coming from your transmission and this is usually cured by replacing the filter and changing the transmission fluid (automatic), that'll be another £270". I said no thanks I'll wait until next month to pay for that. Immediately I did
  10. I posted my CCA request on the 17th March and it is still not showing as delivered; I will claim compensation for Royal Mail and send it Special Delivery instead.
  11. At what point is it prudent to stop making payments? After the 12 days following my CCA request and after I've sent them an 'in-dispute' letter?
  12. Thanks PMW - that's what I'm hoping for:D I've had the card over 4 years
  13. Hi All, Just a quick introduction; I recently found this forum and have read the threads with great interest. I have a few credit cards that are now becoming like a millstone and the balances just never seem to come down, interest rates keep shooting up, etc. I have used them in the past to fund my business developing and supplying parts to the motor industry but as you're all no doubt aware business is not so good anymore. I have always kept up payments and have no defaults on any of my cards but not sure how long I can keep that up. I have today sent a CCA request to Citicards (I
  14. jimhook_uk1

    Egg CCA

    Hi All, Just a quick introduction; I recently found this forum and have read the threads with great interest. I have a few credit cards that are now becoming like a millstone and the balances just never seem to come down, interest rates keep shooting up, etc. I have used them in the past to fund my business developing and supplying parts to the motor industry but as you're all no doubt aware business is not so good anymore. I have always kept up payments and have no defaults on any of my cards but not sure how long I can keep that up. I have today sent a CCA request to Egg and Citi
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