After joining this site last wk i decided to email sam higginson and explain the situation, luckily i got a reply the following day and said he said that it will take 7 to 10 working days to get the authorisation from head office to give me a full refund. I am now counting down the days to that time is up and if i dont hear from anybody then plan B will take place. At least some of us now seem to be able to contact them and actually speak to someone(even if it does take 40+ phone calls!!). I will keep you all updated as to if and when i get anywhere. Good luck to the rest of you

i have recently applied for a loan and told them i did not have the money in my account until 3days after the actual call. almost over a wk later the money was taken from my account. this was only last wk. i was told over the phone i would recieve a phone call once the money was taken, but as u can imagine, i'm STILL waiting!! i have put into google, Tlg loans, jus as it appears on my bank statement, and i found this website. so i'm now takin it as they are con artists, considering there are so many different names that actually stand for 'TLG'. I am so annoyed that this happened, but i have given my account details out a few times and have never had a problem before. i will now be contacting my bank, watchdog, police and the financial ombudsman. i have read through all the comments made about this company, or whichever company you know them by, and you can count me in for anything, as long as we get our money back!! They deserve everything coming to them and if i have 2 drive all the way to stockport and camp outside their building (agen, whichever 1 it may be out of the list of addresses they have), then i will do!! They cant ignore all of us and i dont think we'd let them!!!