Jump to content


Registered Users

Change your profile picture
  • Content Count

  • Joined

  • Last visited

Community Reputation

1 Neutral

1 Follower

About JAN1471

  • Rank
    Basic Account Holder
  1. Yesterday we had 2 calls from them, both wanting to speak to Gary, one was bout midday and the other was at just gone 8, last night. Can they still do it, even though they have sent court papers???
  2. New TOMTOM seems fine, it's updated, which is more than the last one, the new windscreen mount is a bit different and takes a bit of getting used to, but it all looks ok, so far. Lets hope!!!!!
  3. Not as far as some retailers and Halfords are concerned. The washing machine manufacturer Hotpoint say after 30days it is no longer the sellers resp, but theirs, know that one already, been their done it. So it's not always right.
  4. Yep, tell me about it, I am fed up dealing with this bunch of cretins, thier is no way, that when this TOMTOM, finally gives up, I won't buy another one. After having to deal with this lot almost on a day to day basis, I have been looking around at different sat navs, and I've read good reports on Navgon's they used to suply Sony with thier software, so I think when this one goes bang, I'll go for something like that.
  5. The contract with the seller, normally only lasts for 30 days or so. The saga goes on, they sent me new unit, with brand new software, it wouldn't conect to me computer, it would update to a point and then crash, so hubby called them again, went through everything the customer service rep, who finally asked what software did the machine have installed on it, so gaz gave the ref and the CS went thats old software, so gaz went right is it, thats strange as I have a letter here stating " and I quote, We are pleased to confirm we have in warranty(new 2 year one, not just a years any longer thanks
  6. We have just got another letter from Carter. This is what it says: Dear Mr *******, As you have failed to make repayments on the above account(we still are making payments, just not to them) we have now issued litigation proceedings in the county court. You will receive the claim form in the next 48hrs direct from the court(bit late, the court pappers arrived on Saturday and are dated the 18th) You can telephone us on 0845 3133128 and discuss this case with your account manager(like hell, I told them that on the phone Fri morning, i told them to do what they liked as they w
  7. My dad, yesterday went into their local HSBC which is in a local shopping centre and was open, to see if he could do anything. So he explained what had gone on and that not only 1 but 2 plates for sale on this site, which were advertised by them as for sale, were not. So the woman was very helpfull and has been in touch with HSBC visa and started either a claw back from Reg Transfers or HSBC will refund the amount back to my parents account and then HSBC visa, will go after Reg Transfers. I have now found my mum another plate, which is from a legit site and only this place can really have the
  8. Ok, here we go, last Jan I bought a TOMTOM one from Halfords online, had a problem with it, was told by Halfords to ring TOMTOM, so I did they guy at tomtom was very helpfull, and sorted it ok fine, then about a month ago it wouldn't work properly, it told me that I could not navigate back to my home address as their no number on that road, but that it could navigate back to 22 - 44, now my number is in that range. Ok strange also on a trip to Maidstone, I was still showing as being outside my home add in Brodastairs, fine I got verbal instructions, ok, not good, but I could get home using tho
  9. You might be able to, but I wouldn't be 100% sure, you could go on the tact of that I was unaware of my rights at the time. I used that with TOMTOM, a week ago and it worked for me, but i was not offered any money back, but it had already been repaired(1). So you could try it.
  10. Nothing yet. The last press items were from july. Thats all that can be found at the moment online.
  11. JAN1471

    Argos Sofa

    It took a little while to get the sofa, because of the sofa being in a different warhouse, to where the chair was, so we emailed Sara Wellers pa agin and acyually got him on the phone this time, saying that he was arranging for the chair to be transfered to where the sofa was and would we accept del on wed of this week, said ok, no probelm, then had him on the phone saying that due to the bank holiday, could they deliver it on thursday and that he could give me a 2hr time slot, sure fine, no problems with that. Early on thursday morning got a call, sying that they would be here at 12 to pick t
  12. Ok, so here we go, my mum and and dad, came over on bank holiday Monday and my mum was on about private registration plates for her car, that her and my dad share. Ok. so goto reg transfers site, look and find one for her N3**B*S, ok buy it paid on my dad's visa card as the car is in his name, Ok fine, get through to the final page and it says that the reg is being done on a cert, but that they have paid for plates to be made(strange surely the site should take of cert)not done showing reciept that it is being done on cert and paltes have been paid for, ring cust service say have no recor
  13. We had a problem with our LG dvd recorder, we excahnged it from a sony model which wouldn't go multi region, so rang the Maidstone branch, they asked us to get it to them asap, and they would excange for the LG, we paid £100 for the sony and they wiped the extra £30 for the LG we got given lollys and mugs because of the trip we made. A few months ago the LG had a problem would not write to disks, so we rang maidstone, I couldn't find the extra care that I had taken out on it, so they asked for postcode came up arh Mrs N*****d, we have it here don't worry bring it back and well we repair or rep
  14. JAN1471

    Argos Sofa

    We went to see the manager of tthe local store where we placed the order. She could understand what we were saying and if she had the power she would take this sofa away and replace it with a new one at no extra cost, but as she said her hands are tied by head office. She asked if if we could match the colour with another sofa, but the problem we have is that the sofa may be the same colour but it is not the same design, ours has rounded arms and the one of a similar cost has squared arms, so it will not match in design. Hubby and me are the same thought that we will have to email Sarah W
  15. Stick with Virgin. Sky's customer service is dire. Esp their broadband customer service. We are in the process of moving our broadband with them, in total over 3 days we spent 6hours on the phone trying to get our broadband sorted out, we kept being given the run around doing the same tests for 3 days and we tried to be put through to their customer solutions department for the same 3 days with no sucess. We also tried out the hd service and we saw no change in the picture quality, so we told them to take it back, that was 3 weeks ago and I only got the refund yesterday back to my debit c
  • Create New...