Ah, I see. Bit naughty when it's a genuine and unfortunate mistake. Thanks for the heads up!

Would anyone recommend I tell PE the truth about my unintentional 28 minutes overstay? I made the mistake of leaving my side lights on when leaving the car and went about mooching around the shops that are on the car park site. An hour later I returned to a battery with not enough juice to start the car and spend the remaining hour and a bit getting the bus back to grab another battery from home...

I know this is an old one but I'd just like to say thanks to Ian for the uploaded template. Hopefully with some adjustments I can fashion an appeal to suit my predicament. First unfair parking ticket in 20 years of bloody driving!

In addition to Peer Guardian don't forget to use Transport Encryption in either utorrent or Vuse..

Not a sausage! Not sure which one of the useless A holes to approach to be honest, is it talktalk for disconnecting me before the change over date or is it Primus for requesting a disconnection while not being in a position to take up service without to much disruption? Whichever way it's looked at it's a very poor show indeed!!

Finally got a connection date of 19/01/2012, they neglected to tell me the reason why I had been disconnected and left without service since the 27th Dec! Annoying!

Yeah tried that. I don't think anything short of knocking on their door will do the trick! Apparently they rent line space from Talktalk so why it's taking so long I don't know..... doesn't excuse them from at least letting me know what's going on!

Hi all. Looking for some advise regarding a change of BB supply. I filled out an application to change BB supply at the start of December (I was moving from Talktalk to Primus Saver) around December 27th my BB from talktalk ceased which is fair enough but since then I've not had any word from Primus regarding what's going on, their email support is a joke nobody replied and I can't get in touch with anyone by phone, I've waited for up 50 minutes on hold with nobody picking up. It's really starting to grate on me, 3 kids with no internet it's starting to driving me mad I don't know what my rights are as a consumer, I was half tempted to say let me know what's going on within 48 hours or stick it and I'll find an alternative supplier.... could I do that? Right now I'm enjoying the heady speed of 47kbps with a 3 dongle - I CAN COPE any more aaaaahhhhhhhh Any advise is MUCH appreciated! Thanks Bill

Does anyone know how I would gain access to the contractors damage report, would I use Freedom Of Information Act or Data Protection Act, would I contact the contractors or the water-board? Personally I think it would be beneficial to have that to hand... another string to my bow.... maybe? Thanks all

Guys, can I just add there seems to be a discrepancy over the first call. When the contractors finally turned up they told my sister that they never received the first calls from the WB, allegedly they only had 2 calls to inform them of the problem, the second call from me saying my kitchen is swimming in 3" of pooh get someone out and the call from my sis, so effectively its was more than 2 hours before the contractors knew about the problem, well that is if the contractors ain't covering their own back for the delay getting here? Anyway, we will plod on. I'm not giving up! Thanks to you all for the advise so far, much appreciated!

Hello all, I'm in a bit of a pickle here at the mo! Couple of days back I called up my water company at around 6.50pm because the manhole cover outside my house was overflowing with effluent and the water level in my downstairs toilet was very slowly rising, the operator said this would be a "4 hour call-out" which in retrospect seems quite odd seeing as this estate has kids playing about everywhere and the health implications don't bear thinking about. Anyhow at the time I thought nothing more about it and got handy with the bleach to try and sort my toilet out. Not long after I settled down for the night with a drink, around an hour and a half I heard this huge POP and the house shook, thinking it was a car I dashed out to see what the problem was... noticing nothing out the ordinary I came back into the house to be greeted with the toilet spewing out raw sewage at a fair old rate, the pressure was so that the initial pop blew sewage into the celling of the toilet and took my toilet seat off in the process! After 2 more calls to the WB the contractors finally arrived by this time the time was 10.15pm and the house was wrecked, they unblocked the sewer and done a general clean up. Tuesday morning arrived and a WB official visited to assess the damage, at the time I told her that there had been a 4 day laps in my insurance and that my insurance company didn't want to know - fair enough. She assured me that the WB's insurance would pay for all the damage and foot the cost of the contents and that I should quote " take pictures of all contaminated goods and throw them out" which I did, some Irish guys came around and took pretty much everything (saving me the hassle) Then on Wednesday my sister took a call from them when they told her that the insurance WONT pay because the problem was caused by a 3rd party and they were not liable (Allegedly the blockage was caused by cooking oil and baby wipes) So people, I find myself in a right old pickle! I'm probably living in a house that's not fit for habitation and nobody seems to want to help. What the hell can I do? Please help Just to give some idea of the damage http://i35.tinypic.com/6p48r5.jpg http://i33.tinypic.com/2ed0fh4.jpg

Ive also had a request for house insurance and the 25 quid charge for "looking over the policy" joke! It would help me and others if someone who has successfully reclaimed the dough to post up a letter template... Like most of us, I dont mind paying house insurance but I really do object to a 25 quid charge for looking over it!

Not good with computers so I hope this works.... I'm with OHM for my mortgage, back in September 08 my fixed rate expired which is fine but since interest rate have fallen my mortgage payments have remained. My mate who's with BM (I think) and has a similar mortgage but his payments have dropped from 466 to 177 I was just wondering if anyone had a mortgage with these greedy gits who HAVE had a reduction to reflect the very low interest rates? Many thanks Bill