I posted a month ago as the FOS had just upheld my complaint against Firstplus for mis sold PPI. FP did not respond to any correspondence form FOS so complaint upheld based on my info. They were given one month to respond and have now done so agreeing to repay PPI etc as "gesture of goodwill" but as with many others have refused to pay the compensation element. I am considering whether to go back to the ombudsman but would be interested to hear from anyone who has had received monies back from FP and how long it took them to pay up after reaching this stage. I've been told 8 - 12 weeks but this seems an unnecesarily long time. Any info would be welcome. Thank

Hi All I took out an FP loan for £56,000 of which £8,000 was PPI. After writing to FP outlining reasons for mis-selling they eventually offered me £2,693 compensation. I declined the "fob off" money and lodged paperwork with the Financial Ombudsman. That was in march 09. When I spoke to the caseworker he said that they had contacted FP to obtain details but they had received no response to thrit requests. In view of this my case was passed to the adjudicator for a decision. I heard today that the adjudicator has confirmed that PPI should be repaid (claim also includes interest and 8% stat interest). FP have now got a month to respond/appeal to the ombudsman. I'm still holding my breath as FP failed to repsond to the FOS previously but I would imagine that a letter to them informing them to repay will actually get some kind of response. it has taken a while for me to arrive at this decision and I am still not convinced that FP will pay up - particularly all that should be refunded taking into account the early settlement but thought it might give everyone some idea of the timescale for my case to take this route. Optimistic but not overly confident. Good luck to everyone else seeking resolution and never give in against this lot. JC:smile: