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About koalablue

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  1. Thankyou Conniff for your reply. I will write to them and request all transcripts and keep you updated with how i get on. x
  2. Hello - newbie here I have just come home to a debt collection letter regarding an account i had with AOL. I was with them for years and then the service deteriorated - i was ringing for technical help about 4 times a week. In the end i cancelled the service and went with Virgin. I have been with Virgin for over 6 months. I phoned AOL who say i never cancelled the broadband and so i now owe them £172.37 I did not even get a bill from AOL until this demand. Anyone any ideas please? I really do not have the money to pay for services not used. Help more than appreciated. x
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