AND what is that dirty great advert doing on MY post! This place is getting like bloody YouTube. Why not have pop ups telling people they have won 250 cards from vistaprint or something too?

You need to be the RK or have the green slip. They don't have the green slip so the RK will either have to apply or they will have to wait until they get the new V5c. In the meantime the scumoffice that is the DVLA will now try to pursue the RK for not taxing or SORNing the car.

I agree the credit card part is confusing. But innocent victim or not, the aution company sold the car to this friend and as such in the new knowledge from the police that the car is impounded as stolen, they must refund the buyer.

The car can only be taxed or SORNd be the registered keeper. Your MIL can tax it if it is MoT'd and insured in her name, or she can SORN the car. You cannot tax it until it is in your name and you have the new V5c in front of you.

That is a little clearer and a very different situation. Auction or not, if the auction house owned the car (which is what you are saying) and they sold it as if they were the owner, the transaction is complete. The car turns out to be stolen, then they MUST refund the money and seek redress from wherever they bought it from. There is no movement on this. Now, ALL legitimate auction companies (car austions I mean) charge buyers premium. this includes indemnity against the car being stolen, written off etc. There is no law that says they must provide this, but if they charged for it they must. Bottom line is that your friend bought and paid for a car from the seller directly in this case. The seller did not have good title to sell and thus are guilty of handling stolen goods, which is a criminal offence. The ins and outs of how they got the car is neither here nor there. Your friend is an innocent victim and the auction company are on very thin ice indeed.

Credit card company have taken money back? Who's money? Your friends? This is so unlcear. Are you saying the auction company bought the car or sold the car. As I read it, your friend bought the car at an auction. If the car turns out to be stolen, the auction company MUST refund - no options at all. If your friend paid by credit card, then all they need to do is contact the CC company and have the transactyion stopped. My main concern is you talk in both the first person and third person. Is it you that bought the car? Is it you that sold the car? Name the auction company. I know all the auction companies in the UK.

Thank you for responding. I am sorry, but there was no need to update the software as far as I am concerned. I run two forums myself and have been using the same, unchanged software for 4 years. Won't be making any changes to layout or software either. The people who contribute here in the main don't want to come here tomorrow and see yet another colour scheme, or that motoring has been moved to a sub-category of cheese & biscuit issues etc. The drop in the number of posts this week I suggest is directly linked to the faffing about over the new brilliantly bad layouts and down time. I only come here to help and if that means an extra battle each day to figure out what boy wonder has deceded in a nightmare, then it is not for me anymore. With the greatest of respect, please fix it and leave it the hell alone.

So. Admin. I have now flagged this thread to be looked at BECAUSE you need to respond in some way at least. What is the chances of the whole thread disapperaing by tomorrow? If it does, so do I!

Ah. Yes, you spotted my deliberate mistake then. Erm, uh, erm.... sozzz,

If you gave her permission, you can be prosecuted for 'aiding and abetting' Basically means assisting someone to commit a crime. However, if you did not give her permission you will not be prosecuted at all and she could further be charged with theft.

1. I have never had my drive tarmacced, but if I did I would want a receipt and the company would have to have static premises, not a gypsy in a caravan site. 2. I might just know a little more about magistrates courts than you think. My wife is a magistrate. 3. I am entitled to refer to 'foreign' as the OP has made it very clear that is what he is. I am not afraid to be British or afraid to say 'obey the rules' if you are visiting my country. I for one am sick a tired of people visiting the UK and openly flouting the law through one method or another, be it bogus colleges, forged papers, benefit cheats or in this case fare dodging. If my down to earth freedom of speech offend anyone, I will not apologise. I am British and I am living and speaking in Great Britain. Anyone who doesn't like me being British is welcome to say so, but don't start branding me with the nonsense you are implying along racist lines because you know nothing of me, my skin colour, my origins or anything other than me responding to a foreign criminal.

I agree. I was assuming that the laptop was being kept boxed as brand new and talken aborad permanently.

Why did you not ask the dealer to fix them for you? Your only option now is to retain the tyres and exhaust that were removed (so you'd better get back to kwik fit, kwickly) and then ask for them to reimburse you (which they won't). Then sue them in the small claims court.

You must give the dealer the opportunity to rectify faults themselves, or you can reject the car. I personally would reject it.

I know! I posted this reply last Monday!

They cannot 'fine' you at all as a fine is a fee paid as the result of a crime. Again, they can only seek to reclaim their losses as it is a private property tresspass issue.

Who is gadgetgirl79? Is that the seller? If so they have been a member since 2006 and have 0 feedback. There is no doubt in my mind that the tickets were sent late on purpose. That would suggest they are not authentic. As advised above, contact the promotor. What did the seller actually say when contacted? Did the tickets arrive the day of the concert or were posted the day of the concert? If they arrived the day of the concert, did that 1pm arrival deadline leave her enough time to get to the venue as she planned? Had your duaghter tried to contact the seller before this date? What was the arrangement in the listing as there is no listings past or present showing for that user name.

Absolutely 100% do NOTHING. You will receive a set of scare-o-grams. Ignore all of them. Under no circumstances whatsoever respond to any. they will eventually give up and go away.

14 days because that is the legal time allowed for 'cooling off' which is a legally defined term. 30 days is their policy, 14 days is the law. On the OP's original question for anyone interested, they can actually demand to see proof of NCB for the following reason. When you cancel you are terminating the policy. Up to that point you are insured. Your insurance up to that point is based on the facts you provided. If you lied about a NCB you would be paying a much lower premium than you should. Even if that insurance is just a few days, the difference may quite a lot. So, they will demand proof and I have to say I agree with that part. However, all you need is a photocopy of the proof. I do not agree with recorded delivery for insurance companies and in the case of cancellation, send all policy documents with a photocopy of your NCB (not the original) and send it by Special delivery. Many times I have sent recorded delivery items and they have arrived but not been signed for. I get a fair amount of post as I run a business myself from home and frequently get a recorded delivery letter in with the bunch of other letters. The reason for that is the ONLY point of observation for recorded delivery is at the delivery point. The person who sorted the letters may not even be the same as the delivery person, so unless they spot the little sticker, they will not get a signature. In the case of insurance companies, they often get a sack full of post, so no real chance of a signature. special is tracked every step of the way.

I am reminded of a very interesting story a blind friend of mine told me a few years ago. It has nothing to do with consumer issues really, but is a very interesting story and does make you think. It is 100% genuine and I think most interesting. My blind friend was waiting to cross the road at a pelican crossing.The beeps started so he starts crossing. About 1/2 way across someone walks straight into him and they bump heads. The other person say 'why don't you look where you are going' My friend repies with the obvious 'why don't YOU look where you are going'. The other person replies with the unexpected 'because I am blind!' My friend thought he was taking the obvious and said 'well as you can probably see from my stick, I am blind'. It turned out they were both blind after all.They became very good friends after both having a good laugh about it. Two points came out of that for me. What are the chances of that in reality? Really what are the chances? And secondly, did you see that coming? No pun intended. By all means share this story with others. When I first heard it I was very surprised as I hope you are. As I said, it is genuine. I did meet the other guy, who is also blind and a very nice chap too.

He was not arrested, simply asked to go back into the store. Of course had he refused he probably would have been arrested. He is a very nice guy and very tolerant. He saw the funny side. I didn't. He has been back many times since. It happend about 4 or 5 years ago.

Because the way they are attempting to sort the matter out financially, is tantermount to a fine or penalty. It is private property and thus is a civil matter and in law a civillian cannot impose a fine or penalty, even if the wording doesn't use such words the essence is the same. ie, if you stay more than 3 hours you will pay a 'fee'. All the store can legally do is ask you to leave. If you don't they can sue you for 'tort'. In other words because you haven't left you are now trespassing and they can sue you for damage caused. That could be physical damage if you are doing so, or loss of earnings. Lets say they charge £3 per hour for parking, you park and don't pay for an hour, they have possibly lost £3 if someone else wanted that space and couldn't park and pay as a result. The law they rely on is based around farming land rights effectively. You drive your tractor across my field and destroy a row of lettuse. I could sue you for the value of those lettuce at market, say 20 groats or three of your shiny coins. Or perhaps you park your combine harvester on my land for a day or two and I cannot plant anything there and then see you have damaged my fence., I could sue you for loss of use of the land and the damage. Obvioulsy the loss would be a proprtion of the entire field. In the case of Morrisons and the like, they do not actually lose anything at all. Well, saying that if they could actually prove that a customer could not park at all as a result and that same customer went over the road to Sainsburys and spent £100 they might try to argue that they lost £100. However, that same customer could have just parked elsewhere and still shopped at Morrisons. You didn't block the door! That is why these 'letters' asking for money are just that. A letter. They try to use very similar wording, style and imply that you must pay. But a court will only enforce a payment if there was a debt. The fact they put up a sign is nothing unless they can show that you did indeed see the sign and agree to the terms. Even then, they cannot impose a 'fine' or 'penalty' only attempt to sue for their actual loss which in reality cannot really be proved. Who can say if the man in Sainsburys poked his tongue out a woman who then decided to go across to Morrisons, which she would not normally do. I could look at one of those signs all day and not understand it because I am dyslexic. The fact I looked does not mean I understood the contents and certainly do not agree just by pointing my head in the direction fo the sign. That is why it is bog roll.

Very interesting thread. A friend of mine who is 100% deaf was leaving a well known high street chain one day at the same time as an apparantly well known shoplifter. They were not together and have no connection, the shoplifter apparantly does this so that when the alarm goes off there is a chance the store detectives may pick on the wrong customer. Anyway, as my friend went thorugh and the alarm went off the store detective said 'hang on there a moment'. or something similar. Of course my friend did not hear anything and then spotted his bus at the stop 50yds or so away and made a run for the bus. He was tackled to the ground by a plain clothes store detective. Of course my friend thought he was being mugged. There was by chance a police car passing and they stopped to assist. He was taken back into the store and a member of staff in the store recognised my friend and explained that he is deaf. His bag was still searched. The receipt was found and he was sent on his way with the words 'don't run next time' or similar by the police attempting some sort of sign language. I advised him to sue the security for assault, but he found it funny and it went no further.

Part exchange it for something else. Sounds to me like there is nothing wrong with the sale, finance or the car. Just you bought a thirsty car and later realised that it is too expensive. I would certainly go to the same company who should give you the best trade in in theory - they cannot pick faults as they would have to fix them if you kept it! Do not expect the same money back. ie, if you bought it for £15k, part ex 9 months later would be around £9k as a guess. BUT at least you get rid and can start again. You could even buy a cheaper car and get cash back. If the outstanding finance is less than the value you can sell the car for, you can sell it and repay the finance company. No private buyer will do this if they have any sense because if you decided not to hand over the money to the finance company, the new owner would lose the car. However all dealers will do this, settling the finance and giving you the balance. So, again if you paid £15k, now owe say £10k and the car is worth £11k trade, you would walk away with £1k and owe nothing at all. Balance it up. It is sometimes better to pay a little more in fuel and have a really nice car. My car is a 3.0v6 and drinks fuel like it is going out of fashion. BUT, it is a top of the range car with every toy you can think of and costs nothing else all year. It is also VERY fast and lovely to drive. Think about it. Why did you choose that car in the first place?

VAT is always charged if the item is dispatched to any UK address. Your daughter can claim VaT back at her port of departure if she provides the receipt to Customs & Excise. Dell have no option and cannot issue a VaT refund.