Brighthouse contacted us yesterday to make payment, want us to go down to sign another contract to put us a month in advance today, we explained unable to get there due to husband being ill, manager contacted us not happy, we offered payment over the phone, also offered to go and make payment coming monday, this they wouldnt accept, also decline a direct debit being set up even though we wanted to orgainse a payment, and said that they are going to send it to a third party, i was very distress by managers mannerism, said i wanted to sought it out but if thats what they needed to do, though obviously this isnt the way i wanted things to proceed this way

thank you for the advise hope they ring tomorrow . dose it not matter that we made a new agreement with them in aug 08 they say we defalted onthe new agreement we made in aug 08 .and we have not paid a third off the sofa, but we have paid from 4aug 08 and will pay 4 weeks on friday. thanks Gain

we do have home insurance

we boughtn the sofa in feb 07 but when hubby came out of work defalted by a couple of weeks they seid if we went down to shop and took a new contract out with them in aug o8 we will finish paying the sofa in 2010 we are still paying insurance and late payment charges, i have them on the phone all the time a bout 3 times a day i have noticed they are rining us at all diffrent times from 08am till as late as 20.30 i have phoned there custerme service up but had no joy with them they say i have not kept to my agreement with them and not payed at least a third off the sofa i have paid £108 every month a £135 every 5 weeks since aug o8. i have all reciyits fro all the money i have paid to them since aug

i have been fretend by bh staff that they are coming with a van to remove my sofa as i have been able to pay for for 3 weeks i have paid since augh 08 and paid late payment fees i owe for 3 weeks that i have mist can they take goods with out a warrent i have explained to them that my hubby can not work and that we are £19000 short a year but they are not botherd can you help