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  1. Submitted it as a formal complaint. They've offered me now 25% off TV and 50% off phone line for 3 months, but I'm still at a loss if I accept, so I said I want the complaint resolved.
  2. Here is the detail of my complaint to Sky, posted earlier today. Any feedback welcome... DATE: 25/7/11 Dear sirs, On or around 4/6/11 I met with a Sky representative, advisor ID: ASA: 11167 ID: 0268 at Meadowhall Shopping Centre in Sheffield. I was offered Sky TV, Broadband and Talk services, with free HD Box, Variety and Discovery channels at a subscription of GBP 40.50 per month. My requested TV setup date was 10/6/11 and 22/6/11 for the installation of line/TV. At the meeting of 4/6/11, I asked the representative whether Sky would cancel existing services with my current pr
  3. Hi, I made the mistake of joining Sky and the sales rep said that all the services with my previous provider would be cancelled so I wouldn't have to do anything. 2 and a half months later and I'm being billed by both companies. I want a refund from sky because Virgin have said that they've received no contact whatsoever from Sky. Sky are being very evasive saying one thing then another, apologising, offering refund, then going back on that and saying it was a Virgin mistake. Please help me to get the money back for my kids and I.
  4. Been a willing customer with Tiscali for four full years. Sometimes paying in excess of £100 per month for phone/internet. Rang to cancel on 16/7/09 and vacated property on 21/7/09, no further use of service. They are saying the cancellation procedure was not carried out because I hung up the phone (untrue) and billing me for a further month despite no use of their service and being unable to use their service since moved out of the property on 21/7/09. I have paid them £1000s over the last 4 years and they haven't the decency to cancel my £30 direct debit when I requested or co
  5. You are always welcome back here, Clemma, we'll keep the door open behind you or leave the keys in the jar.
  6. Sure thing Happyfeet. You wrote a kind comment, then you see that I mention a three letter word (God) and suddenly I'm trying to convert you to something against your will and I've lost your attention. I found that a snap judgment considering you'd just made a valid comment, then suddenly I've discredited myself by trying to add something I thought was fun to the thread. I am sorry if you feel insulted by my aggressive approach to that, but you stand up for the good in this thread, finally show the intelligence to accept there could be an iota of hidden truth in my writing, then suddenly you'r
  7. I never said I'm here to be polite. Politeness an outdated British tradition that makes us look like a joke to much of the rest of the planet. I would say you ought to take a look at yourself and your own comments after your judgments as they seem to reflect your contribution to this thread rather than the bulk of my own.
  8. Thank you for acknowledging me. Sounds like good thinking to me. I have edited post. Mod requested me to do some stuff already...my post (20) was inappropriate actioning of that request. That is how quick the mind can pull you back in to negativity and also why I recommend WRITING because it engages your brain more. Doesn't leave you with the attention span of a goldfish.
  9. There is a field in academia called positive psychology. I wrote a book about it after my masters. The guy who wrote the above is what doctors of positive psychology might consider a total neg-head - look at his language - he holds in mind thoughts of "dread"; "poor desperate person" and "tosh" - speaks for itself if you look at it that way. What makes you feel better: "dread" "poor desperate person" "tosh" or "peace of mind" "wealthy, honest, successful person" "truth" Simply notice how you feel and what you think when you read the above 2 sets of words. Nega
  10. I always got told that if you drop fruit - such as an apple core, banana skin, it is legal, because that stuff is biodegradable. Is that true that dropping apples cores or peach stones is legal? I do this sometimes, normally aiming for the gutter though. By the way... "I hereby bless the above situation and declare it resolved in peaceful and harmonious ways that bring only blessing and opportunity to all concerned." Say it with total and 100% conviction, then click the button for good measure.
  11. I'd like to open up the doors of possibility to this post. Imagine yourself relaxing and then put yourself in to a state of complete conviction that what you are about to say is the absolute truth of the matter. As you believe, so you will receive... "I now declare from the infinite resources of the universe come an easy 5 fold return to the poster on the total fine through unexpected means either right now or sometime in the very near future in an empowering and enjoyable way. This ticket is now turned in to an immediate blessing and source of peace, inspiration and relaxation. Everythin
  12. I now decide to bless this situation and declare it is 100% resolved in full for the highest good of all involved. This situation is totally resolved for the poster in the best possible way. It is an opportunity and a blessing in disguise. I declare it so. Only harmony and peace can result from it. Everyone wins. End of story.
  13. Hi Daniella, I cannot predict the outcome of taking the action for you. May be some money will come your way immediately, may be not. May be life will get worse at first, may be it will get better straight away. My experience of using this "formula" of changing the way I see my bills (ie that they are blessings, and I love to pay them and be grateful for them) means that I NEVER have a bad call to the company. I ALWAYS get total cooperation in EVERY circumstance I can think of that could possibly cause the kind of stress that would be all over this forum if it weren't for the amazing solutio
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