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About jowil1973

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  1. Hi, Just an update... I received a call from Lee a couple of weeks ago, basically advising me to download the latest software again. He confirmed that the only way to gauge my usage is to call and ask or to go online and download the individual data usage amounts in excel format and then insert a SUM function. Personally I don't think either of these options are practical to avoid being charged excess fees. Especially as continually downloading the data usage comes from my data allowance. I have twice now downloaded and installed the latest software from the Vodafone site.
  2. Hi Lee, I check my junk box regularly... no response? Also I think you may be misunderstanding my current issue with the application? One of the Vodafone technical team remote accessed my laptop 3 or 4 weeks ago and downloaded the latest software already. This ran ok for a few days. The problem now is not just that it's not counting my usage correctly. No matter how many times I click on the various ways to load the Vodafone Mobile Broadband application it doesn't launch at all! The only way I can connect to the web is to click on the wifi icon in the bottom right co
  3. Hi Lee, Thank you for your interest. I did receive an automated reply when I logged my issues on the website. The reference number is [#6594768]. As of yet I have received no response to that? I did get a call from Omar last week who was calling me back as I requested to be put through to a Supervisor when I was getting nowhere on the phone a couple of days before (as mentioned in my thread). Unfortunately all he said was to confirm that (at least at present) it is not possible to see a tally of total data used through the website and that I would continue to have to
  4. Hi Lee, I have already logged my issues through that link straight after I posted here? No reply as of yet...
  5. Hi, I recently took out a new Vodafone Mobile Broadband deal after my old deal (which included a laptop) reached its two year expiry date. I had 5GB per month but never came near that usage partly because the signal was usually very poor (something I contacted Vodafone about a few times but they didn't seem to be able to do much about, despite my living in a 'strong signal area'). I wanted them to match a deal I had seen in Tesco 3GB for £15 per month on a monthly contract. I didn't think this would be an issue as that deal was with Vodafone and when I called them direct and ex
  6. Still no comments from anyone?? RW have now written to say they may do a home visit. Still no notice of assignment and the CRA's are still showing the Default as under Halifax. I am replying with an harassment & I'll report you letter... but they've already had one of those and seem happy to ignore it. Anyone willing to give some practical advice and responses to my last post?
  7. Can anyone help with how I complete the Statement of Account and what it is the Judge is after? As I have an interlocutory Judgement and the bank filed no defence it seems daft that this is all that is preventing me from Judgement by Default?
  8. Hi all, I have sat back and thought about this for a little while and I am still struggling with a few things. Before anyone jumps in with 'because I said so' type comments please consider that I do not wish to be gung ho, my queries are serious and considered. I can also appreciate that there are 'moral' arguments on both sides. I have heard the 'better off leaving it to someone with more knowledge and clout' argument but there is no one stepping up to defend the consumer. I am after honest, serious responses that explain the thought process and rationale behind them. I have
  9. Thanks for the advice Patrickq and DD! I will request an audit trail and do the harassment letter. I generally record any phone calls I do have anyway. Funny enough I have a telephone transcript of one call to HBOS and it includes their conversations to different departments while I was on hold. I may post it, it really shows how the people on the phone are all clueless.
  10. No offence was taken... and I've been called far worse. I just need to understand why Court action is not the right thing to do. Why would it be so expensive as a Litigant In Person? Just to confirm, screen -shots have been received as part of the SAR asnd they do show a DN in Feb. I never received one. Another was sent (and received) in April. I have written to Robinson Way advising them the account has been in dispute since March 2009 and was unlawfully rescinded in March 2010 and should be passed back to HBOS. I also asked for a Notice of Assignment. They replied asking
  11. OK, so taking them to Court is "nuts" and "only a plank" would try it... Name-calling doesn't constitute an effective, intelligent argument in my book. Can anyone explain why it's the wrong thing to do and address the points I have raised which seem to suggest that it's not such a bad idea?
  12. Why nuts to go to Court? They have already told me they will not go to Court but simply assign the debt to a DCA. Am I supposed to put up with endless hassling telephone calls and letters etc. from several DCA's repeating myself over and over that "the account is in dispute" until the debt is statute barred? All the while the alleged debt grows as interest and charges are added and my credit rating gets worse and worse. In my opinion it is clear the account has been unlawfully rescinded and has several other discrepancies (see my letter quoted above). Even if I lost at Cou
  13. Thanks. Will do. What about the statement of account? Should I include all the fees paid to Counsel (these run into £thousands) or just the fees I paid to the claims company?
  14. Hi Vint and thanks again for your help!! I'm keen to go to Court if I can as I want to put an end to this and have already issued a Letter Before Action: 17th August 2010 Dear xxxxxxxxxxxxxxxxx, Re:xxxxxxxxxxxxxxxxxxxxxxxxxxx Unlawful Rescission Letter Before Action Thank you for your final response letter dated 9th August 2010. I was most amused to read that... “To re-iterate when a letter is sent terminating the credit agreement, this means we are withdrawing your credit facility, not terminating your whole agreement.” The last card issued e
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