I am certain that this is a cock up from car firm, as the DVLA register new keepers etc for new cars week in week out. I have informed the DVLA and I have a case number in case I am ever stopped, and they are supposedly going to send me a new log book, though I just got a letter today asking who I sold my car to? Which is insane because I bought it?

Does anyone have any advice for me?

I purchased a car at a well known reputable car firm known all around the country At the time of purchase there wasn’t a second key, which was to be delivered within a 2weeks, there also wasn’t a log book. After much deliberation on the day of purchase where NEITHER where brought to my attention I went ahead with the purchase. Issue Number 1: After not hearing anything for two weeks regarding my spare key I contacted said car firm who said that the key actually hadn’t even been ordered yet and that it had been ordered now and will be delivered in two weeks (15th September). At this time the new logbook had arrived. At the end of Setpember, I phoned up to confirm if my key had actually been delivered, which it hadn’t, and to my surprise I had to arrange a time to get my key coded, despite being assured I could be sent the key in the post. About a week after I had my key coded at the Car Manufacturer Garage I received a letter in the post, with the new owners slip for the log book supposedly lost and a 3RD Key which was coded for the car. This was blamed on the fact that the person who sold me the car has since left the company, this doesn’t excuse the fact that they didn’t organize his outstanding work successfully. So two things 1. They sent me a new owners slip about a month after I had received a new log book from the DVLA 2. They sent me a 3rd key coded for my car which PROVES that I didn’t have to take my car to the garage to get it coded! Thus wasting 2-3 Hours of my time. Issue Number 2: About a month ago, I received a letter in the post stating that I was no longer the legal owner of my car, and now was the registered keeper of another car. Which incidentally had the same previous owner of the car I actually own. This has caused significant difficulty in trying to rectify with the DVLA, it has caused untold stress and anxiety, as technically this car does not have a registered keeper.

Yeah, I guess we thought things would be actually worse than they are. Thanks once more

Tried to get a receipt off the person, didn't get one. He got no money and I informed the insurance. Feels better to do that to be fair. We've applied for the CCTV from the Garage, and I've got a friend who is a witness. And we can pay back whatever is shelled out and protect the no claims.

He just phoned before. Apparently I caused more damage, then what was seen and it will cost 80 to repair a part which is 'bent'. I challenged him, saying I can get the repair done for far cheaper if he can give me the part number etc. He seemed okay with it.

Even better advice. As I said, I'll give it a days grace, and give them a call. Cheers for all the advice people.

Cheers mate. I'll get onto this tomorrow morning.

I'm going to wait until the person contacts me. Give it a few days, and then inform my insurance company. The damage was minute, he drove off without a problem, was just a crack to the registration plate. Obviously it could be worse, but it's been over 3 hours since the incident, and I've had no call as of yet as to what he wants to do. I've done a quick google, and it will cost 10 Pound to replace and equip a new plate at Halfords. Now obviously it's not up to me where he goes to repair it. But needless to say I would like to discuss any options with him and pay for any expenses he incurred. He was very polite about the whole thing, and I don't think I could have crashed into a 'nicer' person to be fair. If I was to inform the insurance company of the incident, would I incur any charges, would anything go further and would my NCB be null and void as well? Even if the victim didn't report the incident.

Cheers Mate

Yet, What if the other person does?

It's more the worry that my insurance will no doubt go higher, if the person decides to claim. I mean, where will I stand on the argument? That can be fixed for a tenner, and it's my fault? Even if I don't claim on my insurance, will it affect my premium?

...Right I just reversed into a car, and cracked the license plate of the car. I apologised, and the damage is minimal, I am expecting a call soon, he was very understanding and it seems we are keeping it to ourselves. HOWEVER if he decided to claim on the insurance, where do I stand? The damage to the car is a crack to the registration plate, and it the license plate can be repaired and replaced for a 10er. The bad part is, and I'm expecting stick, is that I've just passed my test. The damage was minimal, and I can prove this by the fact there is no mark on the rear end of my car that wasn't there previously, or indeed shows any impact. Obviously the point is moot if the fella will keep it private, but what if he decides to go get the insurance involved?