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About hovis30

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  1. hi thanks for the reply, bq are now acting finally, they are blaming the manufactures, so it looks like i am getting some where, i have to wait 5 days for a answer.
  2. hi everyone i am new to this forum, i am having problems with some black polished porcelain floor tiles i purchased from bq. i have had them layed about 4 weeks now, they are the worst tiles ever to keep clean, they are full of stains that will not come out, they have gone all misty and shadowy grey:???: anyway i went back to bq and complained, they got intouch with the makers of these tiles, they said they have been coated with a wax, which needs to be cleaned off with a heavy duty cleaner before you seal them, the problem is they forgot to put this on there boxes:? now bq gave me
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