Is it possible to send a DPA request via email? Are there any other acceptable methods of payment other thank cheque? Thanks in advance, Julian Darius Rutherford.

Hi Tinkerbell, I think I will just go straight for the full 6 year DPA request. I've had enough of wasting time and money asking politely. I am currently living in South Korea but am moving back to Thailand at the end of this month, I think I will wait until I am settled to start my claim. Thanks for the encouragement. JustJoolz

Hi Tinkerbell, Thanks for the email address, much appreciated. Should I use this address just for a general requests and inforamation, or to 'start the claim ball rolling'? Also I (Joolz threadstarter) am claiming of Halifax, no idea about MCoffey. I am also claiming of Orange and potentially Egg too, though I've heard no success stories from Egg customers and they owe me the least by a long way. More details are given in my original post. Thanks once again. JustJoolz (choosing to be informal !)

Can I request information from them relating to calls via the DPA? I've lost count of the number of times I have rang already. I can find out the price per minute no problem and guesstimate the time spent (on hold mostly!) Like I originally mentioned at the beginning of calls to the bank they say 'These calls are recorded blah blah', so I believe they have a log of some sort. Does this fall under the DPA request?

Unfortunatly I was calling from a 'Pay as you go' Mobile so have no records of the calls.... Any advice anyone?

I have a few questions regarding claims... I would like to claim for the numerous phone calls I have made to Halifax requesting copies of my statements. (I am living over seas so this has been very expensive for me) They have always said "Yes Sir, no problem they are in the post", but I have never received them. I don't have any record of my calls, but believe that Halifax monitor/record all calls. please read my full story @ http://www.consumeractiongroup.co.uk/forum/welcome-our-forum/21546-greetings.html Thanks in advance, Julian Darius Rutherford.

I have a few questions regarding claims... I would like to claim for the numerous phone calls I have made to Halifax requesting copies of my statements. (I am living over seas so this has been very expensive for me) They have always said "Yes Sir, no problem they are in the post", but I have never received them. I don't have any record of my calls, but believe that Halifax monitor/record all calls. please read my full story @ http://www.consumeractiongroup.co.uk/forum/welcome-our-forum/21546-greetings.html Thanks in advance, Julian Darius Rutherford.

Ok so I just did that to try get a reply... shock tactics Thanks in advance you intrigued fellows! Julian Darius Rutherford

Since I am living abroad, how does that affect my claim? I understand that I may end up in court by starting this legal battle, and from what I've read Halifax *usually* give in just before the court summons. If I end up in court, will they pay for my return fight?! And are there any other considerations to take into account with a claim from overseas? Thanks in advance, Julian Darius Rutherford

Hello everybody, I have been reading this site for a while now and have decided it's time to get proactive! I've had numerous problems with my accounts since I have been living abroad and have had huge troubles trying to resolve them. First of all, Orange made a 'human error' on request to disconnect my account. They failed to cancel my direct debit and charged me 4 months line rental before I discovered. (I had no need to check my bank or so I thought as all DD had been canceled). This led to my Halifax bank going into debt and charges being incurred. I informed Orange of this and they offered to refund the money, all I had to do was copies of my statements. I requested these from Halifax via Email, and via phone calls on MANY occasions. Always being told that they are in the post and on there way 'thank you sir'. I have spent a large amount of money on overseas calls but unfortunately do not have any records of these, however I remember hearing at the beginning of each phone call a recorded message stating 'calls will be recorded....' I am wondering how best to go about my claim. I realise Orange are liable and have offered to pay for the first 7 charges incurred due to their 'human error'. I also have recently come to believe (after reading this site) that Halifax should refund the money and interest on it, as the charges are unlawful. Since these charges occured nearly 2 years ago now, I have had great trouble trying to keep up with my credit card payments, and have incurred many charges from Halifax and from my Credit Card companies. Any advice as to where to start this claim/ these claims would be greatly appreciated. As I have mentioned I have had a great deal of trouble attempting to just get statements of my accounts from Halifax, never mind a refund of charges. Thanks in advance, Julian Darius Rutherford.