Hi and hope all is proceeding well read this and help if you can LTSB B*******!
In august 2006 I attended financial review meeting with Lloyds TSB to discuss over commitment of unsecured debt, at the time I had an overdraft of 3K, credit card of 15K and a loan of 6K ( which was almost repaid )together with a joint mortgage with C&G for 73K.
The meeting was prearranged as my wife was requested to attend for signatory purposes. There was 4 people in attendance; myself and my wife, the bank manager and a debt advisor from LTSB.
A credit check was made (which I signed for) and a full financial statement completed. We were told that altogether my personal unsecured lending amounted to 44K (including all creditors) and mortgage of 73K and that my credit status was risky due to over commitment.
Their solution was to remortgage the house on a lower interest rate-saving £200 per month. Fee £500
Cancel Critical Care Insurance and life insurance and update home insurance. Saving £180 per month
Take out a consolidation loan of 25K to repay outstanding commitments to LTSB-which the manager herself would arrange, she insisted on doing so. I was also advised not to take out anymore debt as this solution would just about work.
I started a new job in September 2006 as Head of Mathematics in a challenging large secondary school. In October (OFSTED) I suspected from statements, that previous debts had not been repaid and that the mortgage payments were only marginally different. I tried many times to contact the manager in writing, by phone, and by calling into the branch. She replied in writing in May 2007 with a grovelling apology and £50 compensation. In August 2007 I asked my trade union for help and they referred me to Payplan who organised a DMP. I had myself tried to consolidate these loans but messed it up (I think ?) due to interest and bank charges coming from all directions. The remortgage was not approved but £500 was still charged.
Payplan do not support disputes that arise, and in April 2009 a charging order was enforced on our property for 5K by Northern rock.
LTSB accepted DMP but continued adding interest on all 4 accounts, We received an overwhelming amount of telephone calls from LTSB collections and hundreds of silent calls over a prolonged time causing much distress to myself and family.
I started my claim for negligence and breach of contract against LTSB in April 2009 after LTSB rejected my requests for CPR 4.6 data and DPA data which I had made in Jan 2009 after SCM threatened me with court action. I have been threatened with court action (under oath) nine times since January alone, most recently in July 2009 despite them now being the defendant- no data has been received at all, they deny everything and SCM have attempted to strike out my claim-but the court acting under its own discretion has allocated a half hour meeting later this month. Of course I have submitted my evidence and have continued to make substantial repayments to LTSB and all creditors.
They also ignore request for copies of original agreements etc , yet sent me a new visa card recently which I did not request.
I know this sounds crazy and at times has bordered on criminal actions (phone calls as many as 4 an hour all day !!!) never mind litigation. Do you think I have a valid claim and is there anything to watch out for at this stage?