Hi there
They were not at all stubborn. I sent them a letter late Dec 08 by beginning of Jan they have responded to say they were looking into it and would give a full reply within 8 weeks.
Last week got a letter off them to say they will pay plus 8% but do not admit liability.
I have applied for PPI on two loans with Halifax and have had the same with both, one was for 20k the other just under 2K.
They did stipulate that they would offset the balance of any account in arrears, we currently have an overdraft with them that we no longer use and are paying off each month, but