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ftw59

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  1. Thanks again. I'll get the letter off in the next few days.
  2. So.... nearly three years have passed, and this morning I've received a letter from 1st Credit. It basically says they are disappointed that despite their attempts, I have not communicated with them or paid the debt in full. It goes on to say that they have engaged the services of a debt collection agency and that my account has been transferred to that agency (no indication of which agency). Their instructions to that agency are to seek to obtain the outstanding debt on behalf od 1st Credit, and that this collection activity may include a visit to my home etc. etc. It finishes by stating that whilst my account is with the debt collection agency, that any payments (yeah, ike that's going to happen) and correspondence should be directed to them (a bit difficult seeing as they don't bother to state just who they're talking about). So my question is, do I just ignore this, or should I respond? I don't have access to a scanner at the moment, so I have summarised the letter instead above.
  3. Thanks cerberusalert. I'll get the letter off to RBS/Mint tomorrow (not much point sending it to FCM seeing as they're just forwarding the request on to RBS/Mint.
  4. Thanks for the advice. So, do I make a fresh request to RBS, or FCM, or whoever under S78, or leave it as it is, or what?
  5. Ok, I've now had a reply (and not what I was expecting either). My original two letters have been returned by RBS/Mint (I was expecting a reply from FCM). The CCA request has "Sec77" scrawled on it in pencil, and the postal order has been reurned as well. A covering letter (of sorts) has been sent by RBS; It states: Thank you for your letter in which you have made a request for documents under the CCA. I am unable to deal with your request due to (ticked as appropriate) Request received under S77 - the above account is nor a loan account and therefore we are under no obligation to provide you/your client with the requested details. I have therefore returned the request to you. Please provide me with correct information and/or payment and this will be dealt with accordingly. The letter is signed by a Mrs J Brodrick, Senior Recoveries Officer, Cards Customer Services. What next please?
  6. Done and done. Again, thank you all.
  7. Sorry, should have mentioned in the first post that they have stated that the debt is for an RBS credit card.
  8. I wondered about sending that (suitably edited of course), but should I also send them a CCA request at the same time?
  9. I've received a letter from FCM this morning (marked URGENT of course) stating that a debt recovery officer has recently called at my address as previously arranged but was unable to contact me. They have reinstructed him to call again as a matter of urgency and to repeat his visits at various times so that collection of the debt can be effected. They also state that they have given him authority to carry out tracing inquiries etc. They go on to say that if I am unable to pay the outstanding amount in full then they will accept an initial payment etc. Now..... This (as far as I'm aware) is the first contact I've had with FCM regarding this debt, (I have an ongoing history with them for another debt linked to here http://www.consumeractiongroup.co.uk/forum/debt-collection-industry/184955-me-1st-credit.html ) and given that there is someone in at the house almost 24/7, it's almost certain that no-one has called chasing the debt. What's my first step with this please? Do I send them a CCA request, and does it need modifying to prevent them doorstepping me?
  10. As an afterthought, do I need to acknowledge this, or respond in any other way? TIA
  11. Ok. I've received a reply from MH stating: Request for copy agreement under section s.78(1) of the Consumer Credit Act 1974. Dear......... We refer to your letter dated ............ We have contacted our client for a copy of your agreement and statement of your account. Your account is currently on hold. Please be assured that no action will be taken against you. Should we not receive the relevant proof from our client within 40 days we will close your file and return the file to our client. Our client will then decide what step (sic) to take. Yours sincerely Mary Gibson Compliance Department
  12. From reading other threads here, I assume this is a "good thing"?
  13. Thank you. I'll get it off asap.
  14. Ok, long time no post, but nothing much has been happening until today. I've now received a threatogram from Mackenzie Hall. This has the standard large text "IMPORTANT - DO NOT IGNORE" at the top, and goes on to state that they have been inctructed by their client to recover this overdue account. They have also given me a deadline of 14th August 2009 to pay by (nice of them to get it here with two days notice). What next please?
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