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lost_soul

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Everything posted by lost_soul

  1. Hi, Hoping for some advice. After hearing Martin recently I decided to look into my council tax band. Went on the VOA site and my house is listed as deleted. The property had concrete cancer and was going to be demolished which is why I think the band was deleted. The council decided to repair rather than demolish and we became tenants when the work was finished. Been here 10 years and always paid band B rates - every other property has not been deleted and are in band A. All of the properties on the street had the same issues and were all repaired to the same standard so not
  2. When I spoke on the phone I told them what I needed and the guy said £184 plus vat and gave me a quote reference which he also emailed me. The email had no prices but did have a t&c attachment and said to fill in the booking form online so they could raise an invoice. They then sent the invoice and I realised the price difference and told them by email that I wanted to cancel as we must have got our wires crossed regarding prices. There were no prices on the booking form - it wanted to know dates, times locations etc and the nature of the event. All communication was through my p
  3. The company is envisage promotions. What should I do next - ignore or respond?
  4. Just had this reply: Regretfully you appear to have misunderstood that completing a booking form is entering a contract. Please see attached our agreed terms and conditions, I have also highlighted the relevant section below for your convenience. 6. Cancellation 6.1 Without prejudice to any other right or remedy available to it the company shall be entitled to cancel the contract or suspend any further performance under the contract without any liability on the part of the company or the talent. 6.2 The client shall not be entitled to cancel the contract without the prior
  5. Thanks for the quick reply, I thought it was not a contract but its always better to get someone with more knowledges advice. The event is in 18 days and as soon as I realised the error I let them know. Maybe I misheard the guy but I genuinely thought it was a total of £184 plus vat and not double that or I would not have filled in the form. I will let the guy know about the initiation to treat and see if that stops him in his tracks. Thanks again.
  6. Hi, I hope this is in the right section. I was looking to hire two butlers for an event phoned around and got a quote of £184 for two hours which I thought was okay. The company emailed me the quote and told me to fill out a booking form which I did and then they would send me an invoice. I got the invoice a few hours later and realised they meant £184 each so with vat the bill was over £400. I emailed back and said sorry thats way too much please cancel. Received an email this morning saying I cannot cancel without paying £100 plus vat for the considerable
  7. All sorted now - paid council direct. Funny how one person says pay bailiff direct and another says yes thats fine and takes payment! I am going to complain to the council and the bailiff company (I called them today to tell them it was paid - they put the phone down on me when I mentioned complaining). I didnt realise complaining to the court was such a formal thing, i just wanted to put a spanner in the works for a truly nasty man (he seemed to get upset when I asked if he had been bullied at school). Thanks for all your help it is much appreciated. Darren
  8. Thanks for all your help everyone. We are going to pay it today (lucky we have just enough put aside which was our rainy day money). I had a look to see if the bailiff is registered and his licence is up for renewal in september - is it worth us sending a copy of the complaint to the court that issued his licence?
  9. Just a bit of an update. The wife has been in touch with the council, they are calling off the bailiff for the ex husbands debt but she is liable for the other (we knew that anyway). Went through and confirmed amount and dates etc (no charges added). She offered to pay them direct but they said gone too far. They also confirmed the bailiff cannot break in. The wife then went to citizens advice, they phoned the bailiff who is being an @sshole. He said he had the power to break in anytime he wanted - the woman from CA said no you cant to which he replied 'i can do what I want!'. He als
  10. One other thing I forgot to mention - these letters were not in envelopes! Data protection?
  11. Thank you all for the help - it is much appreciated. I cant understand why its taken so long either - just shows how efficient they can be at times! We will be contacting the council first thing monday. Thanks again - I will be able to sleep tonight! Darren
  12. The joint amount is £231.08 and the ex's debt is £415.63. We get working tax credit and are classed as low income, we can tighten our belt and pay it in one go - to be honest I dont like having debts and would rather just settle it in one go and eat plenty of beans on toast for the month! I just dont want to pay his debt (last time we checked the CSA say he owes us 5k in unpaid maintainance), he has a habit of avoiding paying for anything. Thanks again
  13. No he has not gained entry and I will make sure my wife knows to speak through the letterbox to anyone. We dont mind paying it if she owes it so should I send the bailiff payment or go to the council? Thanks for the advice - its a weight off my mind.
  14. Yes thats correct. The one with her name has mr & mrs. The other is just mr. Both have the address in Telford they shared before they split up.
  15. Thanks again. I have been doing more reading. It is Telford council and we are down in Bristol. I am assuming its council tax as it says the money is owed to Telford council. Wont know any more until we can call them on monday. I think the reason for 2 debts is because one is probably for him after we informed the council that she had moved. Would I be right in assuming as there are 2 letters (each with different council and bailiff refs) there must be 2 L/O's (one in his name and one joint)? So if we pay the full amount owed on the joint letter that will be settled. As for the
  16. Thanks for the quick reply. She left 8 years ago and informed them when she left. We have not had any notification of anything until I got home to find these letters. As I said 1 is in both names and the other is in his name. Does this mean she is liable for his even though she has not lived there and is divorced? I can only assume that they assume she is still married to her ex.
  17. Hi Alll, I have read the stickie re bailiffs but would just like some advice on our situation. I might waffle a bit so please bear with me. Basically I met my other half 8 years ago. She was in the process of divorcing her husband and lived in a council house in Telford. They had been apart for about 6 months then when he found out she was seeing someone else he broke into her house and basically moved in (he was on tenancy). She fled down south and came to live with me. She told council she was leaving house etc. Just got home from work to find 2 bailiff letters. First addresse
  18. Thanks for advice, regarding the pin number - when I first signed up I did change the pin to one I wouldnt forget (not even my wife knows what the pin was as it was before we met). To be honest I never had problems back in the old days, but since virgin took over I have always had issues with the service (mainly internet going up and down like a yo yo at times). I have switched to Sky now so I dont intend to use the services again. I have had a letter from a debt collector this morning. Should I write to them saying the debt is in dispute? My plan was to do that and then put my offe
  19. Thanks for the quick reply, they did provide TV,phone and internet (£46 a month) but all were switched off in the beginning of December so I have nothing. I have paid 2 lots of £50 even though they wanted the full amount. They have since charged for the whole of December, January, and they have just added for next month. It would have been nice if they let me know the pin had been reset, I have never ordered VOD ever. I only realised because they sent me a letter saying I had used more than normal. When I questioned why the pin had been reset they said it was when my services were ac
  20. Hi All, Basically I have been with Telewest/Virgin for about 12 years. I moved house about 7 years ago no problems. I have recently moved again and took my services with me. This is when the problems began. When we moved in the line was already active so I plugged in my cable box and modem etc and rang them up to give them new address. They said ok no probs and then switched all the services off? I phoned them back and they said to let them know when I was at my new address, I replied 'I am', so they switched it all back on. Still with me? When they switched the tv back on they
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