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Minimoos

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  1. Ok thank you, ill sit tight and wait. Fingers crossed .!
  2. Thank-you Taken1, not sure what you mean, I did feel it in professional! And I did reply saying ' please do not make contact unless through writing' I am very worried and I am hoping the claim form won't turn up !
  3. Sorry yes he does, but he did not at the time. Thank you
  4. Ok guys, we would appreciate some further advice. They have received our reply letter disputing.g all of the allegations and ra fictions, politely and to the point. This morning my husband received a text message from the wife of client saying they are disappointed with his letter and we will see them in court. Extra worry now as my husband is not working at the moment we have little income Nd can't afford help
  5. My husband is a self employed plasterer (though not working at the moment). He previously worked at a clients how plastering their kitchen and other rooms. When it came to plastering their kitchen they had left their fridge in the middle of the room and both gone to work. My husband had to move the fridge out of the kitchen into the hallway to be able to plaster their kitchen ceiling. When he returned to plaster another room, the wife said that he had scratched their fridge which was under 1 year old whilst moving it. My husband said he didnt bang anything but as there was more potential work there to come he would do a days labour as a good will gesture. But the husband had already informed my husband the plasterer that their children had scratched it previously. Months later we have now received a letter that from the client (whom is in the legal profession) Dear Plasterer, Damage to Fridge Freezer We have finally completed our kitchen and are now in a position to repair the fridge freezer which you damaged while carrying out plastering works. I refer to our conversations when you- a) admitted liability b) admitted that the damage had taken place when the fridge freezer was forced through the kitchen door into the hallway by you As you are aware this has resulted in approximately 14 black mark/scrathces and a large crease to the left side of the door. There were also scrapes to the handles. You attended our property where we showed you the damaged caused by you- again you agreed and apologised for the damaged caused. Following a conversation between wife and yourself on that evening that the fridge freezer was damaged and a conversation you had with Ultan that following morning. You agreed that you would pay for the replacement doors and handles in way of labour ;ie; plastering our property which is a clear admission of liability. Carla therefore spoke with a Samsung engineer so that a quote could be obtained. DLR Refridgeration Limiteed who act as engineers on behalf of Samsung confirmed the following, a copy of which you have seen. A further copy can be available on request. To put right it would cost £258.00 Foloowingthe damage to the fridge freezer, you attended our property and carried out one days labour. Wife sent you a text that evening re-confirmi the arrangements and that the total damaged caused came to a figure of £236.50 inc vat. Unfortunately you then went back on your word and stated that there would be and extra days works ( 4 days instead of 3 as agreed) upstairs to complete the room and in any event you were not willing to do anymore labour free of charge which had been agreed. As a result of the above, you left us no choice but to terminate our contract with you. This fridge freezer was less than 1 year old when it was damaged and it cost over £1100. We are not looking to make money out of this but purely to put right what is damaged and we chose to have the fridge freezer fixed as opposed to replaced as this was a cheaper option for you and we were trying to be reasonable. We are sure that you have liability insurance if you feel this is the route you wish to take. We are seeking to recover what we are legally oweed. As a result of your actions, this has had the following implications: A) we have had to research a new plasterer which has caused yet another delay to our building project. B) inconvenience C) Stress This letter is intended to consitute a pre action letter of claim and complies with the Practice Direction of the Civil Procedure Rules where no specific pre action protocol is relevant. In the absence of payment within the next 7 days we will issue court proceedings to recover the sum due including any court fees incurred. We hope you do not choose to ignore this letter. YOurs sincerly There are many wrong points within their letter my husband did not admit liability but did do a price reduction on their job as they promised the potentional of work upstairs which he needed. They struggled to pay Jim throughout his work at the premises. The husband had already mentioned that the children had previously damaged the fridge. It was not forced out of the kitcehn, simpley moved. The days of labour were not adjusted or changed, but the works had not been previously quoted precisely. Its seems my husband is being penilised for being a helpful and kind man that he is. Note there is no complaints about his ACTUAL plastering work. Please help after a rather harsh christmas financially this is not what we need !!!! thank you
  6. We are currenlty in the process of buying part of a housing association house for 100k, halifax are the only lenders we have found that will lend us enough. and they are mucking us around alot, as i have no knowledge on these situation i am currently banging my head against a wall and wondered if anyone could shed some light on the matter. We and the solicitors are waiting on Halifax to send a Special Mortagae deed LM 20 form ????? which they are delaying in doing since April. I am being fobbed of with Halifax and have no idea on what i can do next with the pressures of a chain i really need some help !!!!
  7. hi For christmas my daughter was brought an expensive dressing p gown from an online store. The ribbon on the bottom of the dress cme away so i tried to contact them for a replacement or refund. I was unable to contact anyone as the closed for xmas a stayed closed for 2 1/2 weeks due to bad weather. I emailed and was told that unless it was a manufactuerers fault they would not replace or refund. I sent the dress back and received an email today stating only, "its not a manufacturers fault, they have sent the dress back and will not rplace it " I dont know where to take this am i fighting losing battle, i feel it is completely nfai
  8. ok will do that today, hankyou slick
  9. thanks slich se has rang fos who have said she must contact barclays which she has done. They have asked for a copy of her teancy agreement to prove she has rent to pay as the money thy have taken was rent money, she now has nothing. The fo and brclaycard both said the have 8 WEEKS to resolve this
  10. can u beleve the one time i need help asap BROADBAND DIES. I will take all ur excellent advice and get her to call fos now . thankyou all ill keep u updated and wait PATIENTLY for any replies lol
  11. thanku, can u explain what PPI is, wont the CCA request give me a break in payments while i am struggling ? i am still unclear on what to do, ill hve a read too.
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