Unfortunately, things have taken a different course. The firm have put all employees on notice and wehave beenasked to take a 10% cut to pay. Not necessarily a problem, however, I and a few others who have performance related bonuses, have already been notified of a cut to bonus payments of 50%, which is not an inconsiderable sum and certainly more than the rest of the firm, are being asked to contribute. This cut has also contravened the terms of my contract, which expressly states the terms of the bonus to be paid and there is no discretionary clause. Notice period has also not been adequately given, due to my length of service. this now puts me under pressure to take action and I can see the whole situation going out of my control, with access to legal advice very expensive and the usual free services, unable to comment my individual case. Not looking good:-|

Hi, I have recently been advised that my job role is being restructured/downgraded and will no longer require my level of expertise. I understand that this 'new' role will, in law, have to be offered to me. If it is and I accepted it, am I entitled to receive the same level of pay as I have at present or do I have to accept the considerably lower salary that I understand will be attached to this new role? Would I be right in thinking that the above scenario, means that my job, as it presently stands, is being made redundant and I would therefore be entitled to redundancy as an alternative. This may be something that I would consider due to long service. I would be grateful for any assistance. Thanks

The matter has been reported to the bank and they advise they will send out a form to report the fraudulent transaction. I have also written to the company that have illegally debited my daughter's account (CPS Enforcement Ltd), by email and recorded delivery letter demanding that they refund the money within 7 days. Will just have to wait and see what happens next. I didn't realise that the bank could be expected to reverse the transaction.

Thank you all so much for your advice. It certainly seems as if there are 2 issues to be addressed, the unauthorised use of the card for the second fine and the illegality of the charges in the first place. I have told my daughter to contact her bank to report this and obtain their full contact details and I will then write to them demanding repayment of the monies. I am quite happy to issue a Summons in the Small Claims court if correspondence fails. Thank you again

At the time there was no contract as such in force. It was a case of calling a telephone number and requesting availability which was given and then providing bank details for monthly payments to be made. No other written terms and conditions were given. This did change very shortly after these 2 incidents, when they a letter was sent setting out that the amount I paid was for mon - fri and was valid for authorised/registered vehicles that wer e registered to use the space. Notice of these conditions had been sent a few weeks earlier but stated that they would come into force on a specified date, which was after my daughter had parked there. I do consider the amounts to be wholly disproportionate in any event, especially as the car park is unused at weekends. they also cannot confirm the identity of the driver on the second occasion as there second notice was ignored, so presumably that is an argument that could be used. The only problem I suppose would be if Court action was taken and the matter went to a hearing, my daughter would have to admit that she was the driver if asked?

Hi this is my first post and I apologise if it goes on a bit. However, I would be grateful for any advice anyone can provide. Until recently I had a parking contract with a private company close to my workplace. This car park is in an area that is only used during the week Mon - Friday, at weekends it is empty. I had an allocated parking space. One Sunday my daughter parked her car in the car park on a Sunday and on returning to the car found a parking penalty notice on her windscreen. As many people do, she panicked and immediately contacted the company providing her bank details and paying the sum of #50 which was the sum requested if paid within 14 days. Had I been aware of this before she paid, I would have told her to ignore it. The following week she parked there again, this time using my parking permit. Again, she was issued with a penalty notice. This time I told her to ignore it and if they subsequently contacted her after obtaining her address from the DVLA, then we would deal with it then. She heard nothing. Now some 5 months later, without notice and/or authority, the parking company have debited her bank account the sum of #90, obviously using the details provided when the first notice was issued. Obviously, I will be contacting them to request repayment of the money, which I anticipate they will not do. I would be grateful for any advice on what the next step should be as I am unsure on what grounds I should be disputing their actions. Have they acted unlawfully in making the second unauthorised deduction? Thanks