You can currently listen to the programme here - BBC - BBC Radio 4 Programmes - Money Box

The bbc are doing a radio article about Yes Loans and No Worries Loans. Think it's around their dodgy dealings particularly the director who isn't allowed to be a director!!! I believe the article is to be on the money part of radio 4 and another program in the next few days. (after typing this I've just checked my email, the article was supposed to be on the Radio 4 Money Box programme on May 16 and the Donal Macintyre programme on May 17)

If your having problems with getting money back from companies, then why not miss out the minions and go straight to the owners of the company. For a small fee ( about £3 ) you can get an appointments report from companies house that lists all the directors of a company. This report also normally has their home addresses. If they've inconvenienced you and are offering no customer services, then write to them directly at their homes!! Inconvenience them. Maybe someone will listen then and give you your money back. Incidentally, one comment earlier up the thread mentioned that they had been told it take weeks to get a call recording. It actually take minutes. They have them as mp3's and can easily forward them when required