I purchased a laptop on the 30th October 2008 and within the two months i have had it, it has deveolped a faulty cd drive. The laptop was a advent and cost me 420! I dont feel confident with the laptop i have and just want to exchange it for the same laptop but new. Dont really want a repaired laptop 2 months after gettin a brand new one.
I have been to the shop and they said i had to contact a support number and they will get repair it. Am i not eligible for just an exchange? sending the laptop for repair will just cost me in time which i havnt got because i need my laptop?