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About dunnie1

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  1. Thank you for submitting a complaint about the processing of your personal information. The ICO’s role Part of our role is to consider complaints from individuals who believe there has been an infringement of the Data Protection law. We use complaints to build up a picture of an organisation’s information rights practices so that we can identify and target poor performing organisations. Details of the action we have taken is available on our website. Your complaint We have considered the issues that you have raised with us and have written to the Chief Executive, via the Data Protection Officer, to explain that we expect their organisation to work with you to resolve any outstanding matters. One of the ICO’s strategic goals is to increase the public’s trust and confidence in how personal data is used and made available. In this case, we expect the organisation to fully explain to you how they have complied with their obligations under the law as comprehensively as possible, including correcting any issues that they have identified or clarifying any areas of misunderstanding. I have attached a copy of the letter that we have issued to the Data Controller and expect they will be in contact with you in due course. Yours sincerely Angela PayneCase Officer (Mon, Tues, Weds & Thurs am)Information Commissioner’s Office0330 414 6515casework@ico.org.uk
  2. I've raised a complaint both with the ICO, Citigroup direct via customercareunit@citi.com and re-sent a SAR request to another address as advised by Citigroup, explaining their still in breach of the 30 day deadline regardless of the address I used (as the original was listed as the data commissioner address) Citigroup CS Operations PO Box 4903 Worthing BN99 3AR
  3. Its 30 days from the date of the letter tomorrow, so I'll raise an ICO complaint and send it tomorrow, as per SAR guidance. Should I also chase this with Citigroup as well?
  4. Hi, should I have received confirmation from Citgroup with respect to my SAR request? I've heard nothing thus far - Should I chase or wait the 40 days? I sent the request to this address. Citigroup Centre 33 Canada Square Canary Wharf London E14 5LB
  5. Regarding my proposal to raise a speculative complaint whilst I await SAR return using online complaint form - I totally appreciate you can't trust these companies to provide accurate information and properly calculate interest etc, it was more to find out whether they initially thought I had a claim, and what amount they might offer - and to then calculate it separately using the info from the SAR - more out of interest to see how close they would be - certainly not to replace the SAR/FOS q approach - you think this would just muddy the waters as I have no information on which to base a PPI claim at the moment then? Thank dx btw, for your prompt replies
  6. I had the loans\card back in 2000/2001 (ish), defaulted and have moved 5 or 6 times since yes. I initially supplied 3 prev addresses and Citi couldn't find any record of me, I then re-submitted an additional 2 previous addresses (5 in total) I found within my CRA file, and had success in finding the accounts mentioned above. Thanks, Dunnie1
  7. OK, thanks - I've used the standard SARs template, included the acct numbers, my name, current address and address history (only additions to letter) and plan to send to this address Citigroup Centre 33 Canada Square Canary Wharf London E14 5LB
  8. Hi, First time potential PPI claimant - Hopefully your into the whole brevity thing: Used PPI checker with Canada Square, and confirmed two loans and one credit card with PPI - approx from 2000/2001. I don't have statements, loan agreements or any paperwork. I now know the account numbers however by using this online checker. Drafted SAR addressed to data controller so I can assess whether it is mis-sold and if so, interest payments (reciprocal compound plus stat 8%?) I was completely unaware (from memory) of having PPI, and certainly didn't know to claim when I lost my job soon after. All debts written off and sold to DCA - I understand this doesn't affect PPI claim (should I have one) PPI is also not statute barred I assume. Next steps: 1) raise speculative complaint whilst I await SAR return using online complaint form 2)receive SAR output, assess for mis-selling, independently calc amount, challenge above if applicable 3) Either complete FOS questionnaire or prep for SC court? (bit hazy on best approach here) Welcome any advice - thanks in advance!
  9. I contacted panasonic initially, who advised me they didn't have an ebay store, so its whether I stick with panasonic or move onto the company instead rather than vice versa..
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