This topic was closed on 11 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 11 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

thank you, really gutted

bumping

thank you both for your reply. sorry i reply late, been so busy. i have been reading the template on trying to remove a default and let just say NTL are replying just like the template said, i am sure in no time they will be removing it thank you very much

hello i am new to this website and still trying to find my way around i got a question and need an advise from all of you please my baby is 15 months old this month(march) and it was recently in january this year that i found out we can get child tax credit. i am a bit behind with all this benefit thing as i never claimed before anyway tax credit are only going to be repaying me back 3 months leaving me 10 months unpaid, totally about £3500 that i will not be getting i have asked them to send me an appeal form as i am upset about this and this is my money that i should have claimed for but wasnt aware i could get until the health visitor advise me to my questions is will i get those months money back? or is there a need of me appealing for this? please all your help will be greatfully received as i am so confused to what to do. and i dont want to lose this money just like they said "it yours, claim it"

please i need an advise from you all today i look on my equifax credit report to find out NTL have issue me with a default in september last year 2006 i was with NTL last year until i requested for my line to be closed down, however i had some outstanding payment to make with them so theY agreed for me to pay them regularly until the payment is clear. when i called NTl today i was made inform that they issue a default in my name in september because i havent pay them the money regularly and that i still have an outstanding money to pay on the default, which i paid today and it is now settled, but they are refusing to take the default off my file, even thought i have been making a regular payment till september 2006 when the default was issue i have asked them why i didnt received no letter that a default was going to be issue to me and they say they dont have to send me a letter they can issue it without letting me know is that true? can anyone advise me in what to do to get this default off my name or if i have a good reason for this to be done. sorry to go on. can the mod please put this thread somewhere else if it is not in the right place. thank you all so much in advance

Just want to say im wishing you all the best m8 whatever you decide to do. these people take the p*ss and like you said its criminal what a landmark it would be if you won... Shozie

yes thanks cathy for sharing your experiance with us im so sorry you have gone through so much losing your home too what a blow. Thanks for your words of encouragement to press on and get our charges back, you to be strong Hun. Shozie.

Thanks HKS just composed a letter for what you suggested above About a Partial Settlement And going to court for the rest After the 7days have passed i'll file a claim if the wont settle Thanks Shozie.

Got a letter from cap1 dated the 13th july offering me £164 back has a goodwill gesture the differance between the charges and £12 that the oft stated. they also have KINDLY reminded me that has my account has defaulted that the debt has been passed to capquest....It seems that they dont realise its because of them and there excruciating charges that caused this in the first place.. Can anyone help me out in regards of what to put in a letter to them has i will not be accepting that offer, has a closure of this complaint has they put it. Thanks shozie.

40 day dead line ran out last week sometime, so Ive submitted a n1 form to the county court today quite straight forward really, paid the £30 and they said i should hear from them in a week or 2.

Thanks james for quick reply, I wiil post now. Shozie

Can someone please help me with regard to the suggested charges that i need to send them with my request for my money back. im not to sure if I include any interest that they added when I was in the red? or is it just the dates when the charges occured, and request the interest later Please help I would Like to post Letter Today Thanks Shozie.

Got my statements today going back to Oct 2002 at first glance I have 22 x £20 charges amounting £440 also £50 in interest. Just goes to show all the money they say I owe them is all their illegal charges!!! Gonna send them the template asking for my money back tommorow. Do i include this interest or or just the £440? Thanks shozie.