Today I have received this letter from welcome- can anyone advise the next step ie: should i ring them and speak to them about repaying this balance. The house has been sold but with a shortfall. There is no money left to pay off welcome and the loan has been taken off the property now.
The leter reads...
Further to the notice of default revently issued, the agreement has noe been terminated and action to enforce our right to recover the goods and/or full payment of the outstanding balance can commence. The balance of ....... has now become due and payable.
We have received no payment from you since .... however you have been chosen to participate in an initiative that could result in the repayment of your loan on terms that may prove to be very beneficial to you.
There are a number of offers that we can tailor to suit your individual circumstances and provide you with significant benefits in reducing your indebtness, on the basis that you resume a mutually acceptable payment arrangement.
This may, in turn, help to repair your credit history and prevent your account being passed to an external debt collection agency for recovery of the full balance.
The amount and time period of the payment arrangement can be adapted to reflect your financial situation.
To take full advantage of this time limited offer, could we ask that you contact one of our customer service advisors on 08452937443.
Any response to this would be appricaited.