Jump to content

missmarple

Registered Users

Change your profile picture
  • Content Count

    11
  • Joined

  • Last visited

Community Reputation

1 Neutral

About missmarple

  • Rank
    Basic Account Holder
  1. This topic was closed on 03/07/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  2. This topic was closed on 03/06/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support their. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  3. Finally I am at the stage of completing an N1 for my claim against NatWest. It is a big claim over £4000 with the 8% added its just over £4500. Like many others on here my statements had to be repackaged by Royalmail due to the NatWest envelope falling apart. Initially offered £300 as a goodwill gesture by local branch. this offer had a confindentiality condition applied, I said they could credit my account with it, but that I would be pursuing them for the rest. I then had a letter from Stu, stating that Mr .... of branch .... offer of £300 as a gesture of goodwill and w
  4. Im using my wifes username hope thats okay she said I could. I just wondered how many letters the HSBC have no record of.(both sent and received) I had some mental health problems a couple of years ago and got into serious debt because of the manic episode I was having. In the end I wrote to HSBC giving them my consent for my wife to deal with them. I asked them to cancel all d/d and s/o as no money was going in to the account. I gave them my new address. My wife wrote to them informing them of my problems, anyway they wrote back to my wife giving her the actual amount of my
  5. Hi Maxie I am pretty sure that they did receive all 3 letters, although none were recorded on file, which is why the new manager had to contact Ms Talbot,(to see if she remembered my letter) which she did, she could hardly deny responding as I had the letter. My letter to her started with the line ' I trust that you have received Mr...... authorisation for me to act for him..' , if she hadn't had his letters would she of not said so. However as they can't find my letter how do I prove its content. If they have no record of a letter they definately did receive, I'm not sure how they
  6. Not sure where to start with this one. Three years ago my husband had very serious mental health problems and was diagnosed with bipolar, anyway during this manic episode he did many crazy and out of character things. In May 2003 he left the marital home and opened a bank account with the HSBS, he had returned by Dec 2003, however it was not until Mar 2004 that he wrote to them instructing them of his new address, to cancel all d/d and s/o and to give me authority to act on his behalf as at that time he still couldn't cope,(he had completely forgotten this account during that perio
  7. Hi I am fairly new to this site. Until recently I was in lucky enough to be in a good financial position so rarely incurred bank charges. I have been reading many of the posts and I am incensed to see the sums of money that have been taken from people. It is not crime not to have money and if you are on a tight budget it is difficult if not impossible to ensure that money is in your account for every day events let alone for exceptional circumstances. Recently Abbey returned £80 under a GWG. This is a paragraph from the letter I received from Diane Small (customer resolui
  8. I would not meet either, I doubt that he will have the authority to refund your money. If he has anything to say either positive or negative it is best that you have it written down infront of you to digest in your own time. He will be on home territory, you will not, this will give him an advantage. Make your excuses if you have agreed to meet, request that you woluld prefer written contact so that you have a record of it. Sue
  9. You would have been debt free a lot sooner, if abbey hadn't taken over 4K of YOUR MONEY good luck
  10. I paid a cheque in on the 1/11/2006 so it did not clear until 4/11/2006, had 2 standing orders going through on the 03/11/06. Ended up being charged £30 for each standing order and another £20 for exceeding my overdraft limit. Emailed them saying this was not acceptable. They wrote a rather sharp letter, but agreed to waive the charges as a GWG. Had to sign slip within 3wks(or offer would lapse) and agree that this was in full and final settlement of complaint. Returned signed slip, asked them not to dress me down like a naughty school girl. Suggested that they bring cheque cl
×
×
  • Create New...