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Posts posted by Max_CF

  1. the problem is that we used to have 240v give or take but to save the planet our leccy was changed to 220v plus or minus a bit and usually minus a bit so typically 215v. Your old appliance will then draw more current which increases the load and the amount of electricty used as kWh then goes up by the difference. Modern electronic appliances dont care too much about the discrepancy but old fashioned bar fires that work purely by resistance will.

    To check meter reading, we switched every else off and used a 2 kWh fan heater that was just 2 months old.

    Would it have drawn more current which increases the load and give a false reading at the meter?

    Anyway of getting the meter officially tested?!

    Or is it upto the consumer to somehow prove that the meter is over reading?

  2. Make and model of the present gas boiler is Potterton Kingfisher RS50.


    It is over 30 years old and not working despite attempts to repair


    Property is a privately owned 2 bedroom purpose built 1st floor flat built in the sixties.


    Of the four walls, three are external and the fourth one is a party wall.


    There is no loft or cavity wall insulation.


    Replies received to online applications made, show that eligibility criteria was met.


    However, no one would say if the boiler would be free or give an indication of total cost involved, if any.


    What are your experiences?


    If not free how much was the 'contribution' asked?



  3. Eaga plc that runs Warm Front is giving me a rough ride. They are denying me, heating improvements under the Govt scheme.


    The boiler is a floor standing Potterton Kingfisher RS50 installed when the flat was built in 1963. The Assessor took a glance at the boiler and told me that it is too old and promised me that the boiler will be replaced. He gave me a glossy brochure about the steps they will take to make improvements such as replacement boiler.


    The Assessor asked me to sign a Client Declaration. I trusted him and made the mistake of signing it without reading. He told me that I will receive a copy of the letter that they send to my landlord. But the landlord or I heard nothing. Then I noticed that on the back of the form that I was asked to sign, the only ‘assessor recommended improvement’ is compact fluorescent light bulbs.


    After number of phone calls to Warm Front and long waits, I was told that my landlord is responsible for heating, eventhough no one at Warm Front (including the assessor) has read the tenancy agreement. Their ‘landlord is responsible’ stance is based on the mis-interpretation of something I said. They are also disregarding the fact that I have been paying for annual check-ups and maintenance of the boiler for the last eight years. I was asked for past receipts; though I no longer have them. I offered to send them the tenancy agreement. But was told that it will not be valid any longer, because the landlord and I might now change it to suit.


    I was also told on the phone that the boiler will be replaced only if does not work and can’t get spares to repair it.


    Where can I get a copy of the rules and regulations that from the basis of their decisions?


    Is there an appeal procedure independent of Eaga plc who will hear my case?


    Any other course of action?


    Many thanks.

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