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daverudds

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About daverudds

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  1. Hi ericsbrother, Thanks for your reply. I did shop in store and although it was supposed to be a quick shop my better half... . well lets just say she decided she needed more than she thought... I will ask her to dig out the receipt and pop back to have a chat with them. I will keep you informed. Thanks for your help
  2. Hi All, I visited Sainsbury's Taunton last week and on returning to my car found a Parking Charge Notice. I thought the car park had a 2 hour limit ( we were less than an hour) but on double checking the signs it states you must pay for parking and get a refund from Sainsbury's. For a windscreen ticket (Notice To Driver) please answer the following questions.... 1 The date of infringement? 11/09/2017 2 Have you yet appealed to the parking company yet? [No] if you have then please post up whatever you sent and how you sent it and the date you sent it, suitably redacted. [as a PDF- follow the upload has there been a response? please post it up as well, suitably redacted. [as a PDF- follow the upload guide] If you haven't appealed yet - ,......... have you received a Notice To Keeper? (NTK) [must be received by you between 29-56 days] what date is on it No Did the NTK provide photographic evidence? 3 Did the NTK mention Schedule 4 of the Protection of Freedoms Act 2012 (PoFA) [Y/N?] 4 If you appealed after receiving the NTK, did the parking company give you any information regarding the further appeals process? [it is well known that parking companies will reject any appeal whatever the circumstances] 5 Who is the parking company? Horizon Parking 6. where exactly [Carpark name and town] did you park? Sainsburys Taunton I wonder if anyone can help? Thanks in advance. Dave
  3. Hi, thank you for helping. I will have a read through that tonight. I paid by credit card. I have since spoken to Wellington and told them as a last resort I will take this to small claims. They said if I get my car to a nissan garage and it is the part or labour at fault they may talk about paying some expenses but he also said it is unlikely?
  4. I bought the car in April from the company I work for it was 2k and paid cash
  5. The response I have had from Nissan Wellington Good afternoon Mr xxxxxxx I am sorry to hear of the issues you have experienced with your Nissan Navara. Michael Finn has passed on your email and Nissan customer services where in contact with me on Monday to gather some information. I can confirm that we replaced the transfer box oil seal on the 14th September 2014 at your request. I am sorry for the delay in returning your telephone call on Monday morning. From your email I gather that the information that my colleague gave to you on the telephone was not clear, I am sorry for this. I have spoken with Amy (Service advisor) to get to the bottom of the issue. From my understanding Amy was not trying to say that she was unable to deal with a parts warranty concern, but she is unable to deal with any compensation or issue with a vehicle that is in a different country. She advised you to contact Nissan customer services as the whole of the European Nissan customer service team is linked and therefore they would be able to speak with their German colleagues, to help resolve your issue. I am sorry that this advice has not resulted in resolving this issue. As you are aware the work completed by Wellington Motors does come with a 12 months parts warranty. The issue we face at present is that your vehicle is not currently in a Nissan authorised repair centre. My advice would be to have the vehicle recovered to a Nissan Authorised repair centre for them to complete the work. If the issue is found to be a faulty oil seal then I would see no reason as to why Nissan customer services would not cover the cost of the repair. I have no reason to believe any faulty workmanship is to blame. If there was an issue with workmanship I would expect to see an issue a lot sooner. A further concern that I have is, why have two oil seals have failed on your vehicle? Looking at the age and millage of the vehicle I would be concerned that there may be an issue with the transfer box. Is one of the breather pipes blocked or another issue that is creating too much pressure inside the transfer box? I am sorry that you have spent money to return your family home and to have the vehicle recovered to the garage. Wellington Motors will not pay any compensation or out of pocket expenses especially as the cause of the failure is unknown. The vehicle needs to be recovered to a Nissan authorised repair centre and the cause of the failure to be identified. If you have any further questions then please do not hesitate to contact me and I am more than happy to speak with the German Nissan dealer if they have any concerns or questions.
  6. The car is a 55 plate and has high mileage! The email I have just had from the directors office at Nissan UK: Case Reference Number: 1-496679939 I have discussed your concerns with a colleague, to gain clarity on our position in relation to this matter. As I suspected, the contractual obligation between Nissan / Wellington Motors and yourself is that of the warranty on the pinion seal repairs that were completed a few weeks prior. This warranty covers against defects in manufacture and the workmanship associated with the repair work. This warranty does not cover any losses that you may incur as a result of a breakdown. Had the breakdown occurred in the UK, Nissan would not have been responsible for recovering the vehicle to the nearest Nissan dealer, but we would have diagnosed the fault and submitted the relevant warranty claim for approval. I appreciate the inconvenience and financial implications of a breakdown while abroad, but neither Nissan or Wellington Motors would be able to offer reimbursement for these expenses. This is something that would be covered under the terms of your breakdown cover or your travel insurance. Having the repair work carried out by a non-Nissan dealer would reduce your overall costs, but goes outside of the procedure required to make a valid warranty claim on the vehicle with Nissan. With that in mind, it is unlikely that reimbursement for the repair work can be authorised on this basis. Please accept my apologies if this email is frank and to the point, but I feel that transparency is important so you know where we stand on this matter so you can make an informed decision about how to proceed. Yours sincerely
  7. hi, I have had a response from the generic Nissan UK email saying it has been passed to my case manager, I have thanked them and asked for confirmation it has also been recieved by the MD as yet no reply
  8. Hello all, Thankyou for taking the time to read this and hopefully helping me, I recently had a pinion seal fitted to my Navara at a Nissan Garage in Wellington Somerset. The following week I drove to Germany for leave. I drove back (or started to) on saturday (just gone) and about 150 mile into the journey I started smelling burning oil. I pulled over and saw the transfer box was leaking badly. After several hours of waiting with my wife and son (1 yrs old) the breakdown arrived and diagnosed the fault as the pinion seal. By this time it was late saturday night and in a town called Wankum I had little choice but to leave the vehicle at the garage and arrange onward travel myself. The garage said the car would be fixed by the following Saturday so I booked flights to get my family home (so we could work) and a flight back to collect the car. I also paid £10 to change my ferry crossing Nissan have been very unhelpful. I have been pushed from pillar to post betweeb Nissan Wellington Nissan UK and Nissan Germany No one wants to help and Nissan UK even said I may not even be covered for parts warranty. I have written an email to the MD of Nissan UK and have just emailed the owner of Wellington Motors but I am worried non of my expenses will be coivered. Has anyone else had any experience like this? are they likely to refuse to pay and would it be worth taking it to a small claims court? Any help would be greatly appreciated and if you want more information let me know I will send it right away. Thanks again Dave
  9. Hi, I will send the S.A.R tomorrow, I just wondered whether it would be worth sending a CCA request. I have obviously missed the last few payments as i am not able to make contact with NDR while i am out here. I am being charged interest and for being in arrears with monthly payments that i havent agreed to. Thanks for Your help!!!! Not great havening to deal with all this and this weather at the same time....LOL
  10. I had an Additions direct acount and had many many problems with them. My biggest problem was with my BFPO address. I am in the army and live in germany. Additions said this wouldnt be a problem, but it was. I bought a computer from them and had to get it sent to a family address in uk, another problem. I deployed to iraq in may 2008 and while i was on my two week R+R period i found a letter at my family address explaining i hadnt paid my monthly payment. I quickly phoned additions and was told it was because my account address and bank address was different so i changed it. I am now back in iraq and my family have told me that i have had some phone calls refernce my additions account. I had tried several times to log onto my account to pay the full amount but couldnt get signed in. This was because addtions had changed there log in and there new system required a postcode.... my postcode is BFPO... so the system wouldnt recognise it. I wrote an email explaining this and also explained that i wouldnt phone as i get issued 30 min call time a week with this i have to call 3 different people (all family). After some weeks of writting and getting silly answers that contadicted other answers they finnaly told me they had refered the debt to a debt recovery agency. I tody recieved a letter sent to my BFPO address in germany which was forwarded on to me here in iraq. It says i have to pay 912 pounds the computer i bought was 700 pounds. What can i do about this? i am lost and really dont want to spend my tour savings on this when i have done nothing wrong... Please help
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