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khasar

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About khasar

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  1. Once again good advice folks and you are completely right in that I really shouldn't be at a loss in any way at all due to their incompetence. I will indeed pursue this and lets see where it goes. I will certainly be leaving honest reviews when all is resolved as quite frankly I wouldn't want anyone else to get the same treatment.
  2. Thanks once again for the replies, really helpful and gives me plenty of confidence. Strangely enough the garage has just replied to one of my emails, whether they got wind of this thread who knows but here's the opening gambit: "Firstly apologies that you feel I have been ignoring you, However I have been out of the country and also at hospital appointments which I have only just arrived back today, and have put everything to one side now I have seen your emails." Would you believe an 'operations manager' for a supposedly professional garage would not have a simple 'out of office'
  3. Thanks so much for the response! We certainly are talking about: https://www.audivwsales.co.uk/ The thing I want more than anything is to make the garage see that this is not an acceptable way to deal with any customer. It's not about money for me but far more about making them answerable and if it causes them some discomfort and damage of reputation then even better. I want them to think twice before behaving the same way with another customer. I am happy with the car but without a service history (which was how it was advertised and purchased), it could be worth 20% less, so in e
  4. The smell is just one small part of the problem and if it was just that then I could certainly live with it. The lack of any service booklet, plus ignoring communication when there has certainly been some data protection breaches is just not acceptable though!
  5. I Bought a second hand Audi a couple of months back, part exchanging my old car. We are not talking a brand new car here but then there's not much change from15k either. From my first dealings with the garage they always seemed friendly and helpful but communication was always a challenge in that I constantly got different information depending on who I spoke to. Messages were not passed on and emails not answered. Having finally collected the car and after a few communication issues, more problems began to arise. Within a few days the new smelling car started to have a foul odour and it
  6. Thanks folks and yes I agree 100%. Employment is a 2 way street and my work ethic is to give everything I am expected, and then a whole lot more... One day I will get another employer who not only acknowledges this but appreciates it! We can all dream until then...
  7. Well after much deliberating and talking I have not been dismissed. I keep my job as normal but have been given a final written warning that will stay on my record for 12 months... I certainly won't be making the same mistake again so hopefully everything will now be fine. However, it is a bit unnerving having a final written warning hanging over me for a year. Is this normal or legal? It is certainly not mentioned within my contract?
  8. so what should I do now? Just sit tight and wait or take any form of action? I certainly am not considering paying as an option...
  9. Thanks very much... I will certainly be posting the outcome.
  10. Firstly this is not in competition with my employer as it is a completely different sector and much smaller business than my company would ever undertake. secondly it is certainly not my choice to work through a lunch break. If I receive a brief at 12 with a 3 hour deadline I can hardly take an hours break in the middle and apologise to the client saying I missed the print slot due to feeling a little peckish. I will, and always have given my work 100% commitment when required regardless of time of day, night or levels of hunger. Everything else has to fit in around this... Bu
  11. Interesting comments Mr Drake. And I agree, It certainly is time to leave regardless of the hearing tomorrow. I am guessing your staff aren't allowed breaks and I am glad I will not be looking to you for legal advice. It's nothing to do with understanding business. It's about understanding man management and they are totally different beasts. I won't labour the point as it's of no use to me and not why I am here but good luck in getting the best out of your staff with your pointy stick...
  12. Indeed yes and I quote 'Graham White Solicitors is a trading name of Michael Sobell, Solicitor'. So what does this all mean to me and my circumstances? PS... just in case of any confusion I have 2 active accounts as Jaydubya and Khasar as I forgot my password and then couldn't access my other email to retrieve it. We are and I am the same person so sorry for any confusion!
  13. Strangely enough the solicitors are Graham White (A quick google search has revealed I am not the only one being hassled by him!) who is also coincidentally at exactly the same address as the Debt Collecting agency (Roxburghe). The letter states at the bottom that they are regulated and has registered number etc so I would guess they are solicitors? All sounds a bit odd to me... but then what do I know?!
  14. Thanks Chris After further investigation and a very close look at the times and dates of the allegations I have discovered that I have not been working on anything considered non work material for more than 30 minutes in any one day. I am very sure that my boss will agree that it is impossible for me to have any set lunch break as client deadlines always take precedence. And also, as previously stated most days it is impossible to take an actual lunch break at all due to the amount of urgent projects. So with this in mind surely it would be impossible to consider what I have done to
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