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plucked chick

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plucked chick last won the day on November 18 2014

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About plucked chick

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  1. Hi, Npower have never ever answered these, among other questions - but I thought I won't make it to complicated for them. I sent a copy to the CEO, it was addressed to the Executive Complaints Team - Sent the questions on the 19th November, the questions were: Question One: Why, when the meter was new in December 2008 with a reading of 00000.0 (A meter provided by Npower) with a first quarterly reading of 01229.0 acceptable to Npower as a correct reading (this being a fairly normal winter bill, if a bit high for us but it was an estimate using the usage from a faulty prepayment m
  2. Hi, I wrote to Npowers Executive Complaints Team just requesting that they answered some questions that I have never had the answer to. I sent a copy to Paul Massara. I received a reply, not from the Executive Complaints Team but from the paralegal (Legal department) not answering the questions but a rather rude letter. I replied saying that I have every right to request answers to questions with regard to my account or rather accounts and, anyway, the letter was addressed to the Executive Complaints Team not you. He came straight back with:- "… You can explain to the Court your
  3. Thats what I thought considering he thought N Power were a nasty bunch!!
  4. Hi, Luckily although Richburns had sent two threatening letters with the hearing date on N Power must have cancelled it at the last moment as they had no paperwork to support any warrant. The agent from Richburns was the one who told me that any time there has been an Account in Dispute the Magistrate throws it out and says "Don't put these before me, get it sorted!" He also said it is always worth going as you never know whether or not they have got their act together to put a stop on these things in time. PC
  5. Hi, I would listen to the advice that Bank Fodder has given you. We are making progress and the help and advice I have been given has moved me forward more in three days than it has in three years. It is stressful but once you start making progress it eases as you feel you are not alone in this struggle against one of "The Big Six" as they like to be called. Take care, good luck. PC
  6. Sorry, The magistrate throws out the Warrant of Entry into Your Home if the account is in dispute. PC
  7. Hi Tried letter to MP last year - he said he could not get involved if it was going to Court?? but he was sorry to hear of my plight? He used to be the energy minister before he was booted out of the cabinet. Went to the Magistrates Court today it was quite stressful but the guy was quite friendly. Told me that N Power were "not very nice" told me about some poor family that cannot read their meter as it is placed too high, are on benefits and N Power are demanding they pay £200 per month? It was well worth going as he said that if I (or my ma
  8. Hi dx Thanks for the reply and the info. You are right about lowry beck services. Will log on tomorrow to let everyone know how I get on at Magistrates Court. PC
  9. Thank you CB have added this info to my file, I really do appreciate the time you guys put into this. Its a great site and a great comfort, thank you xx
  10. Hi Everyone, Thought I’d update on situation with my obviously obscure meter. I have trawled the internet looking for a six digit 5235a Ampy Landis & Gyr meter that you read the last five digits. According to N Powers instructions on their video “How to read your meter” “George” categorically states you read the first five including any zeros. N Power have never answered my questions as to:- (a) This was a new Meter in December 08 with the first Estimated Read in March 09 of 01229.0 (this estimated figure was based on my old prepayment meter usage) – and Actual Read was take
  11. Thank you CB. Are they allowed to charge this sort of money when they are taking someone to court already? It seems a bit of a double whammy. What worries me is that they have sent two letters one to The Occupier and one to me (One and the same) I have yet to find out if they have charged any more. PC
  12. Hi, Does anyone have any information as to whether the use of two different debt collection agencies to start warrant action WARRANT FOR ENTRY TO YOUR HOME when this is already going to court. Can they do this? Anyone know? They have charged this to my electricity account once already (£34 £10.50 for phoning the dc and £23.50 for writing a letter!) and I am trying to find out if they have added any more to my latest bill although the website said it is not due until 21st November. PC
  13. Hi Bank Fodder, Many thanks for your reply. Have attached kettle/load test and other telephone conversations with NPower customer services. (SAR) I will go through them again to see what else there is? Also, the £34 charges which will be at least four more now and will show on the next statement. Everytime I have received a debt collection letter it generates these two charges adding up to the £34. PC
  14. Hi Citizen B, Have filled in and sent off the Directions Questionnaire (N181) and put in my Defence 9/10/14. Haven't heard anything else as yet. PC
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