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partyboy

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  1. This topic was closed on 11 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  2. This topic was closed on 10 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  3. This topic was closed on 10 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  4. This topic was closed on 10 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  5. Many Thanks for your replies, So in effect if 3UK dont dort put my credit record straight then Im stuffed and have to live with the default?
  6. Buzby, Just sent a letter as you said to 3 re court action if my account is not amended, and a copy to the DCA. I recieved a call today from 3 saying the same rubbish, that they didnt recieve the orig letter and I owe them the balance. After getting someone to break down everything, turns out I genuinely owe them approx £40 for line rental and calls up until when I sent the original cancellation letter, inclusive of my 4 week notice period. The only reason I havent paid is because they are requesting a total of £96 (£40 that I actually owe + two months line rental) but have agreed to knock it down to £65 I spoke to a team leader and said I will pay the £40 I believe I owe, or even the whole £65 to end it if they can amend my credit record, he said if I pay he can request that but cant guarantee they will, so I told him I will write to them again. Should I write a letter to their credit or legal dept, sending RD, with a cover letter, and a cheque, offering £40 (or even £65) in settlement of the account ONLY if they amend my credit record? If they refuse how do I go about legal action to get the account settled? I am assuming I should write to Experian to amend my record once I have settled with 3, including copies of all correspondance? Thanks in advance
  7. Just re-read your post... I did not send the original cancellation RD Will the fact the phone has not been used at all, and also the copies I have of orginal letters be enough for me to win the dispute? Or do you think 3G will credit my account etc instead of defending their case due to the amount of time/costs they will incur? Many Thanks
  8. Thanks for your time, much appreciated, thats been a great help!
  9. Thanks for your reply buzby The service was terminated after I requested for the 3rd time I didnt ignore the bills... I was on holiday when I recieved the first bill, soon as I realised I sent another letter, which was about the same time the second bill was recieved. I was not using the phone since before I cancelled, so I would not have known if it was still active.... as you said it hasnt been used since. Shall I send the DCAs solicitors a letter saying it is in dispute with 3 still? I have already done what you have advised in November and recieved no response form 3, and more calls from the DCA Many Thanks
  10. I have a DCA asking me for money I dont owe, I'll try and keep it short... Had a contract phone with Hutchinson 3G, and after my 12 month contract period expired, I wrote to cancel my contract in June last year. Got billed for July and August, didnt pay, sent another letter in August stating when I canceled and including a copy of the orig letter. Then got billed for September. Spoke to customer services. They said theres nothing they can do, I am responsible that they didnt get the letter (!) they dont care, I cant speak to anyone else, cant speak to a manager., So sent another letter saying I dont feel respoinsible for your mistakes etc and they ignored it. Then I got letters from a DCA, explained the situation to them, they put it on hold for ages. Snet another letter to 3 asking them to call me to resolve and they didnt. Didnt hear anything else for a while, now the DCA have passed it onto their solictors and said if I dont pay this week I will get a CCJ - they have already put a default on my record which I need to get removed, I will write to Experian after ive dealt with 3. Do I pay the £90 to stop my credit record being damaged any more then open a small claims against 3G? Will I stand a chance of winning? All I have to go by is my letters which I stupidly didnt send recorded delivery.... Many Thankks for your help
  11. oh yeah my credit file has 2 late payment marks for the last 2 months because of this! both were put on while it was in dispute
  12. Thanks v much okonski I will phone the dca then follow it up in writing I will then call/write to 3 again as on the last call they made to me at 2130 in the evening they told me someone would call back, that was at least a few weeks ago!
  13. OK i now have a letter from the debt colleciton people saying they have started legal proceedings.... do I let them take me to court and present my case? or would i be likely to lose as I did not send the first cancellation letter recorded delivery? Please Help!!
  14. HELP!! After sending the letter above, I had a phone call about 2 weeks later, basically someone that hardly speaks english again, telling me the same stuff, theres nothing they can do. I ask for someone higher up to call me back to resolve the matter. They said ok, themn I heard nothing. NOW THEY HAVE PUT ANOTHER LATE PAYMENT MARK ON MY CREDIT RECORD! How can I sort this out if there is no one to contact in this country from 3 that can understand, just the same non english speaking jippos telling me the same crap, and not getting any response when they say someone wil lcall me back??? Can I get a court order ofr them to remove my late payment marks on my credit file and cancel the bill? It would be obvious they are in the wrong as a\ i cannot contact them b/ i never get a response or call back when they say c/ cannot speak to anyone that speaks english d/ i have not used the phone since i originally cancelled it etc etc Many Thanks I am soooooo frustrated I might go to a local 3 shop and not leave until they sort it out!!
  15. Thanks, yes I can definately prove there has been no use whatsoever, so do I send them another letter, RD, sating if I dont hear from them by 7 days or whatever I will assume the matter closed, sending a copy to the DCA? As I want the late payment mark on my credit record removed as well cheers
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