Argos and similar firms know that they are low on the priority list, so thats why they shout the loudest, they hope that you don't know this, and will treat them the same as Council Tax and electricity, etc Sam

Try speaking to you local councillor. The "faceless wonders" in the Town Hall don't like it when a councillor appears, and starts asking questions. Worth a try? Sam

Should I tell them what information is missing, or simply that they haven't supplied everything, and let them attempt to work out what is missing? Sam

Sent the AA a rather terse letter, explaining that I don't need to sign an SAR, and that because of their incompetence, I now required everthing that they hold about me. I also reminded them that they still have forty days to comply, and that the time taken by them, would be mentioned in any subsequent proceedings, etc. It looked very good, even I believed what I'd written! They sent the stuff - a thick envelope full - but there's bits missed out, the phone calls that they made to me, when I was stuck at traffic lights, explaining that they wouldn't be arriving to help me, because they were "Too busy"! They include a letter which came with my AA card which had various terms and conditions. I never got their card or conditions. Also another letter, the following year, with my "Silver" card - I never received those either. When I rang for help, I was using the membership number that I had written down when I joined by telephone! Now an S A R for Visa, I think, and let the pair of them decide who is going to refund my payment. Sam

Park a mile away, and complete the journey using a folding bicycle? Sam

If you always have the speed limiter on, to make sure that you stick to the speed limit, how did you manage to go on a speed awareness course? Sam

Be careful with the AA. I am presently waiting for a SAR from them, in connection with monies removed by them from my debit card, without my permission. They have been found out, are wriggling like a fish on a hook, and are as crafty as a cartload of monkeys. Sam

As a former LR owner, (Series 1), the only comments I will make are....."Forty years old, you didn't have it inspected first, and you paid HOW much?" I would seriously question your attitude towards vintage vehicles, they deserve TLC, and their owners need to realise that they are custodians of some of our finest heritage. Sam

Stoke on Trent council painted one on the road outside my friends house. She is disabled, full rate dla, mobility, the lot. The letter that she had, which informed her that it was to be painted for her, mentioned that although it was for her convenience, any other motorist could use it, if they wished, disabled or not. She lives in a small cul de sac, where there is little traffic other than the locals, and for the last nine years, it had been respected, 100 per cent, which is very refreshing! Sam

I'm also going to SAR "Visa", and if either they, or the AA won't refund me, then I'll consider naming them as joint defendants in a Court Claim. I've plenty of time, and I'm really enjoying this! Sam

I received a reply from the AA today, wanting to know the dates and times of the phone calls that I have made to them! They even enclosed a pro forma for this, presumably there are that many dissatisfied people out here, they need special forms. They also want evidence that the letter I sent them was from me, at this address, etc, and are asking for CTax bills, photographs and all the rest of it. They can stick that! I could send a photo of my neighbour, and, since they've never met me, [or him], it wouldn't matter. I originally mentioned that I was interested in recordings of phone calls, or transcripts, but now I'll write back asking for everything that they hold on me, and point out that they have written to me on several previous occasions without finding it necessary to make these types of enquiries. I presume that it's a ploy to put as much "bu**eration factor" in the way, so that people eventually give up - not with me, sunshines! Sam

The money removed from my bank account by the AA this year, with the connivance of Visa, has been refunded, the next step is to get last years' bit of skullduggery refunded. I have sent a SAR enquiry to the AA this week, requesting all the data that they hold on me, and asking if they charge, and how much? I shall report back Sam

I can confirm that it is possible to have your telephone service and broadband supplied on the same line, but from different providers. A few years ago I had services supplied in this manner, although I have them from the same supplier now. Sam

Thanks for all the comments and advice, I shall keep the forum informed of progress Sam

I went into the Bank this afternoon, and explained. They gave me the number for Visa, and loaned me a telephone in an office. According to Visa, there is a 13 month period for disputes, and I was asked if I had notified the AA that I wanted to cancel my membership, and if I had, when did I do that? I seem to remember that I'd telephoned last October, so they said that was (just), within the time limit. Before I made today's call, the lady in the Bank suggested that my card could be cancelled, and a new one issued, which would stop them. Whilst talking to Visa, I noticed that the start date on my card is 9/13, which is just before last years money was taken, so they could not have had my number, and when I put this to Visa, I was told that the retailer can "force it through"! Then they read me their disclaimer, which include a bit about observing that this retailer will not be allowed to do this again - no good, Mr Visa, that's exactly what you read to me last year, so you are not even following your own rules! Anyway, this latest payment should get reversed easily enough, and I now wait and see what happens to last years. Sam

I joined the AA in November 2012. In August 2013, stuck at the front of a queue in Stoke on Trent, with a flat bettery, I called them out. Bearing in mind that I had been assured that I would be treated as "priority", as I am the holder of a Blue Badge, I was annoyed to say the least, when they failed to turn up, but they rang my mobile three times, to tell me that they were "too busy"! In Sept 2012, they sent a renewal for £128.90, telling me that it was to be via a CPA that had been set up, and that I was informed about it when I made the phone call when I joined - they didn't tell me this at all, because their calltaker was so busy, he cut the call off before it was completed. When I went to my bank to make sure that the CPA was cancelled, I was advised to telephone the card provider, Visa, as it was their responsibility to see that it was cancelled. They assuered me that no further payments would be taken. Now I find that £130.95 was taken by the AA yesterday, and checking back, it seems that last years payment was also taken! Don't trust the AA, or your card provider, heads will roll at Nat West this morning! Sam

Get her to sign a receipt, in your presence, or in the prescence of an independant witness. One receipt per coin! Sam

Even if your utility meters are in a part of the building that you don't normally have access to, I believe that you are entitled, by law, to inspect, and read them yourself. It may require you to arrange the visit with the owner of the building, but I believe that it is your right, and I'm also quite certain that you cannot be charged for the visit. Sam

Sending an unstamped letter would probably cost the recipient three or four quid I would think..... Not that I would actually go so far as to suggest that anybody on this forum should carry out such a scurrilous act, of course! Sam

As it has been deemed to be a smokers room, and as we are constantly being reminded of the dangers of smoking, perhaps a disastrous fire would be apposite at this time? Sam

If your debit card is issued under the Visa scheme, then you need to ring them direct. Your Bank couldn't care less about you, after all, you are only a customer. Sam

I did wonder, when the bloke spoke to me, just how accurate the info was - I've been reading this forum long enough to know that the DVLA are in a shambles most of the time, and their attitude seems to regularly vary between dumb insolence, and simple plain lying! Sam

Thank you, Conniff, it had gone totally unnoticed by me, I was probably in my usual relaxed, (dozy) state! Sam

If this has already been mentioned, then my apologies.... Having not received a SORN reminder for a vehicle that is due to be declared again on 29th of this month, I decided to apply online anyway. The page informed me that as the existing notification was still in existence, it could not proceed, so I rang them this morning, at 20 past eight. I was told that no reminders are now being sent out because the law changed on 31st December last, and the existing declaration remains, until changed by re-taxing etc. Sam

It often means that it has been delivered, but the postman couldn't be bothered to get a signature. Alternatively, it could have been slung through another letterbox, because he/she couldn't be bothered to walk up the stairs, round to the door, or it could have been raining. All part of the privatised Royal Mail! Sam