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About swhibley

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  1. Well.. just thought I'd update to say that since OUR Trading Standards came and talked to us, then they went away and spoke to Liverpool TS... after a couple of days we stopped getting calls... Not heard from them in a couple of weeks now...
  2. just done google searches on csplusonline.co.uk and commercialcreditcolutions.co.uk and this thread comes 2nd top on both.... what does THAT say about either company?!!??!
  3. We've got someone from OUR local trading standards coming round tomorrow to see if there is anything they can suggest... Thanks for all the suggestions... will try and update as we hear things...
  4. sounds good to me.... the DCA has already been on the phone today apparently...
  5. Just had it pointed out to me that it was actually my father-in-law who phoned them up about the invoice.. and the phrase they used to him was "I'll knock the cocky out of you"..! I'm guessing we'll never get an accurate copy/transcript of THAT conversation!
  6. I forgot to say that when the invoice came through and after the "we'll get your money" phone call my father-in-law rang Trading Standards in Liverpool (which is where both companies are based) and they were basically totally uninterested... Said that she probably had entered into a contract with them and so we'd have to pay.. (I wonder if Liverpool Trading Standards are in the same building too..!)
  7. Hi.. I'm posting on here on behalf of my wife and mother-in-law... Early December they set up and opened a new business. Just before Christmas my mother-in-law got cold called from a company who were offering an advert in a magazine (it was described as a community safety magazine and she was given the impression that this was handed out locally). She said that she might be interested but that they were quite busy so could they ring back after Christmas (she did give them some details like business address and email address) Heard nothing until after Christmas when an email came
  8. it gets better.... Told my mate and he phoned up and they were like "yes, it's available, just need to pay £150" until they realised who he was... then within 30 secsonds it was "well actually the property is no longer available" and hung up on him.... So I contacted them again and was told it was still available... £150 please... Half tempted to call the police! or trading standards... thing is they are actually a fairly respectable estate agents!
  9. Does it seem reasonable for me to offer a year up front or is it not going to be that much of a problem? I was just thinking that loads of people must be doing something similar (hell, what to bankrupt people do?)
  10. Hi My question is this... I have a fairly poor credit rating (defaulted on pretty much everything but am selling my house to pay everything off and so will be starting 100% debt-free).. I was anticipating having problems with the credit check (obviously!) and so had considered offering up to 1 year's rent in advance, then paying monthly after that... My worry is, from reading other posts, I might be commiting myself to a 1 year notice period? I'm happy to say I'll stay for 1 year but want to be back on a monthly notice period after that... Since I've never rented anything i
  11. Funnily enough, I've just checked their website and the property is still listed... So I contacted them and was told it is still available but I'll need to pay £150 fee to apply.... sounds familiar! I'm wondering if I'm not too cynical afterall! Co all it takes is for 50% of the people to accept that the money is non-returnable and they are on to a nice little earner!
  12. He phoned up at 9am this morning and they agreed very quickly to refund him his money Cheers for the confirmation!
  13. Hi I've had a quick search and can't find a situation like this one so..... Friend of mine just applied to rent a flat. Had to pay a £150 admin fee to the letting agent and was told that this was non-refundable in the event of being turned down for the rental... A week later, she rang them to find out what was happening and they told her that the flat was no longer available as the landlord had found their own tenant for the flat. They have also, naturally, said that the admin fee is non-returnable.. Now I'd have thought that, in this case, they've taken a fee for an applic
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