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About jgr160405

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  1. Hi, That was whole whole point.. I have my expiring 24 month contract and the newly purchased 12 month contract..3 aren't smart enough to link both accounts. I told a white lie to get out of the contract.. I don't work at my gym postcode, I work about 40 miles away, but I told them I do so I could cancel the contract due to coverage network policy. Its not like they are going to send out an engineer to investigate..They can't prove I don't work at the gym etc ******UPDATE***** 3 network team just called saying they have done some testing and can confirm I don't get the best cove
  2. Guys, Just wanted to make people aware of this... My current three contract is due to expire in the next 30days..Ive already bought a new phone on payg - samsung galaxy s3 and signed up for a 12 month sim only deal also with three. I signed up for the new sim (£12.90 pm, 600mins, 1Gb data, 2000 free to three calls , 5000 sms) contract in-store, I thought was a bargain at the time!!. Anyway about 4 days later I received a call from three customer service offering me a deal if I extend my current contract. I told her I wasn't interested but still offered me a deal..a free samsung galax
  3. Hi Alan, Include photocopys (not originals) of repair quote, receipts, delivery report etc. Sent letter via 1st class recorded, wait a week or so and then ring them to chase them up if youve not hear anything (when I did this I received phonecalls the next day on all 3 occasions ) Also include photocopy of receipt for engineers report, because they'll pay for that as well I thought i was getting vouchers but a cheque has turned up in the post today!! when i spoke to them they said if purchased instore you'll get vouchers and if purchased from internet you get a cheque!
  4. hey Alan ive just been through what you are about to! Course of Action 1. letter to currys statin sale of good act (give them 10-14 days), also send letter to sheffield, customer services are based there. Include photocopys of receipts and delivery. 2. they ask you to get independent engineers report, if it comes back at more then £500 they give vouchers if under they 'll will repair it. my report cost £50, give them 5 days. 3. wait for offer , think my plasma broke end of july and i got phone call today saying they'll give me vouchers so be patient. Good luck if ya ne
  5. For anybody interested Currys are sending me £630 worth of vouchers and they have also said they'll refund the £50 for the engineers report, so all in all £680!! Not that anybody really helped me on here (not sure why) im only posting this because i got really ****ed off when ppl join then get the info they want and never update the thread to let everybody else know what happened. Its taken quiet a bit of time and a few phone calls but well worth it!
  6. Can somebody please help. Its comming to the end of the 10 working day reply time, and ive still heard nothing... Wondering what the next course of action is?? I sent the letter recoreded first class so i know they've received it as i have proof. Thankyou
  7. Update: didnt end up calling, ended up thinking whats the point, but ive sent a letter, for people wanting to know i sent my complaint letter to; Customer Service Department DSG Retail Ltd Currys Building 4 Maylands Avenue Hemel Hempstead Hertfordshire HP2 7TG awaiting reply......
  8. Thank for the reply, i finish my shifts tomorrow morning, so i will call currys and see what they say....watch this space! ill post result of phone call.
  9. Hey Everybody, As you can see from the title, i purchased Samsung 42" plasma from curry’s online in October 2006, at the time it cost £1100. Yesterday morning the plasma was working fine, and then when I went to watch TV in the afternoon, the sound came on but the screen was doing funny things sort of flicking with different colours on and off. I checked my component connection; all ok and then tried a different source, and also pressed the menu button, which wouldn’t display. I could smell burning/smoke coming out the back of the screen, and immediately turn the power off. I sp
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